Care Co-Ordinator (Sunderland)
Location
Sunderland, Tyne and Wear | United Kingdom
Job description
Providing Quality Care and stability for our staff and customers.
Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?
We’re committed to keeping people independent and safe in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different. We are registered with The Care Quality Commission (CQC) to support both Adults and Children (from 4 years and above). We cover the areas of Sunderland which includes Washington, Houghton-le-Spring and Hetton-le-Hole.
Some Roles and Responsibilities as a Care Co-Ordinator
- Make sure that Care Assistants are appropriately and efficiently allocated to customers so that care is delivered on time, safely and in line with customers wishes as agreed in their care plan.
- Distribute Staff rotas weekly and making sure that there is sufficient staff cover to deliver care and support on time. Having at least two weeks rota planned in advance with schedules in cohesion with customer care plans.
- Accept, allocate and process new customer referrals for care and support promptly whilst liaising with the various stake holders.
- Reports to the Care Manager
- Works with the management team with taking On Call responsibilities.
- Some key qualities required are ability to work on own initiative and under pressure ,great team player, great communication skills, caring, compassionate and understanding and willing to learn and develop.
Your Experience and Suitability for the Care Co-ordinator Role
We want to ensure our customer receives the very best care and to do that we need people who are naturally compassionate, caring and patient. We want a team who genuinely cares for each of our customers and our staff as if it was their own family.
You must have:
- Previous appropriate experience in Social Care or of leading or managing staff
- Qualification in Social care and/ or management ie Level 2 as minimum and working towards level 3 or upward.
- Full and valid UK driving licence and access to a car
- Right to work in the UK
- Excellent level of English
- Good administrative and IT skills and attention to detail
- Excellent organisational and communication skills
- Sound knowledge of the local area
- Willingness to work flexibly and keen to develop own knowledge and progression.
- Excellent time keeper and reliable.
Because We Care About You
Even though this is a Full Time role, we understand that every member of our team has their own family responsibilities and we always try our best to support a work and family balance.
We can’t care for our customers if we don’t take care of our team so to make this possible, we offer:
- A competitive salary of £24,000 to £26,000 per annum.
- 28 days holiday pro rata
- WPA private medical support
- Ongoing training and support
- Pension scheme and other company benefits
- Smartphone technology so you can do everything at the tap of a finger
But not only that, we take care of our team throughout the year, whether it's your birthday, Christmas, awards or simply because it’s a Thursday. We’re a family and we’re here to look after you today, tomorrow and every other day after that.
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