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Location

Lewisham, Greater London | United Kingdom

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Job description

3 months contract with a Local Authority

Job Summary:

· Responsible for leading on the Facilities Management CAFM based helpdesk and asset management system.

· Lead on all helpdesk related matters and to be the prime contact for technical CAFM assistance for help desk operatives, building managers and premises coordinators.

· Manage, implementation and develop the Facilities Management Helpdesk and CAFM system through controlled development plans.

· Effectively support and ensure a high-quality service are provided to the Facilities Management Team, contractors and building managers, premises managers / co-ordinators utilising the Councils CAFM system.

· Support the FM Business manager and facilities managers with financial duties based around and held within the CAFM system.

· Responsible for the management of all information, data and documentation held on the CAFM system.

· Develop, implement and management of a facilities Management building asset and life cycle data base.

· Be responsible for advice and support for the Facilities Management Helpdesk to deliver in partnership with others, the Council’s vision, values, and ways of working.

· Support the planning and management of the Councils helpdesk CAFM system and operations ensuring community and customer needs are identified and met.

· Ensure the delivery of identified service objectives and continuous improvement of service targets.

· Achieve results through the effective management and development of people, systems, and processes.

· To deputies for the FM Business manager

Key Duties/Accountabilities:

· Accountable and lead on the development of the Councils CAFM system

· Lead and manage the FM Helpdesk and team.

· Responsible for monitoring and reporting on the performance of all facilities and asset data held within the CAFM System

· Provide planned and ad-hoc reports generated from the CAFM system.

· To support the FM Hard Services Manager with financial activities including raising POs, checking invoiced works against CAFM system. Providing financial reports

· Develop, allocate, receive, log, update and manage all CAFM related data including but not limited to planned and reactive works, projects, asset data, financial information, quotes, reports, and documentation.

· Communicate to officers and contractors on CAFM related items.

· Report on the operational performance of all LBL Facilities and building assets, which may include building maintenance and repairs, cleaning and associated services, manned security, and utilities.

· Lead and support liaising with contractors, engineers, and site contacts for any access, operational or site items.

Essential Experience Required:

· Experience of using CAFM system (TF cloud current system) is desirable.

· Experience of using SFG20 is essential.

· Experience of working with PPM are required for building assets is essential.

· Experience of dealing with building compliance of implications if PPMs are not carried out is essential.

· Experience of dealing with engineers or contractors is essential.

Essential Qualifications Required:

· A standard of education and/or experience that reflects the requirements of the role is essential.

Additional information to note:

· Working hours: 35 hours per week.

The closing date for this position is 14 th March 2024.

 

 

 

 

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Job tags

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Salary