Security Officer - Oxford and Reading
Location
Berkshire | United Kingdom
Job description
Duties/Responsibilities
We are currently recruiting for a Security Relief officer who will work across a geographical area of Oxford, Reading.
Hours: Flexible days and night
Job Purpose:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
Principle Accountabilities:
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Always display excellent situational awareness.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
Person Specification
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification (ELS<<<<)
- Customer service experience
- written and verbal communication required to meet deliverables of role
- Experience of using IT software ( word, teams, outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
Job tags
Salary
£10.9 per hour
