Community Housing Assistant

Location

Harrow, Greater London | United Kingdom

Job description

Housing Assistant

Harrow, London

Permanent job, Full Time (37.5 hpw)

Salary circa £25,766 pa, dependent on skills and experience, plus great benefits including health cash plan!

Home, a place where you belong

This is an exciting job opportunity for a Housing Assistant to join Home Group’s awesome housing team in London and the South East. As our Community Housing Assistant, you’ll be the face-to-face customer support to our community, and will be making a massive difference to our customers lives.

As our Housing assistant here at Home Group you’ll join a small but perfectly formed team, who support our customers in Harrow and Stanmore. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

What an average day looks like for our Housing Assistant

• Arranging and assisting with the viewing of properties for our customers to move into and managing associated paperwork to changes in tenancies.
• Carrying out housing management tasks such as managing voids processes, estate inspections, engaging and meeting with contractors on site.
• Collaborating with our internal teams and external agencies.
• You’ll carry out and record the routine safety and compliance checks in our buildings and communities. You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.

Fancy going home each day knowing that you have helped change our customers lives for the better. You’ll do that here, working for a Top 10 Great Place to Work in the UK Employer!

About you

• Have a “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Passionate about delivering excellent customer service and have a genuine desire to help your customers.
• Confident working collaboratively with colleagues in other parts of the business and external partners
• The cherry on the cake would be if you understand housing management, housing law and universal credit too, but it's not a deal breaker!
• Confident using technology to use systems and update records etc.
• Like being part of a team but appreciate that this is a role where you’ll spend most of your time working onsite in our local estates.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Jackie’s team of housing experts and will quickly appreciate that she is so passionate about doing a great job, as her family are all local to the area! Jackie is kept super busy outside of work with her ten grandchildren! She still finds the time to go to the gym and do Zumba, and she loves animals too and has a Labrador named Honey.

You’ll join our friendly and dedicated team and will soon discover that we support each other as much as we support our customers. We have a wealth of experience which will enable us to support you as you settle into your new role. We work hard but have fun too and we are looking forward to sharing our skills and knowledge with you!

Job details

• Hybrid working mostly in your community of Harrow and Stanmore.
• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview.
• You will need to be able to drive and have access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
• Need to have a valid Standard Check under the Disclosure and Barring Service. We pay for that to be done if you don’t have a transferrable one.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 33 days annual leave (including bank holidays) rising to 38, the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Community Housing Assistant job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process at [email protected]

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary

£25.77k per annum