Location
Lurgan, Co. Armagh | United Kingdom
Job description
Job description
To provide a friendly, efficient and professional service in delivering the range of financial products and facilities offered by Lurgan Credit Union to its members. Cashiers are responsible for the day-to-day operation of members’ accounts. They must possess excellent administration skills with attention to detail and the self-confidence to handle member queries to ensure member needs are met. Excellent communication skills together with the necessary interpersonal skills for a team environment are essential.
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Responsibilities
- Processing of computerised transactions including lodgements, withdrawals, credit transfers, loans and payment of bills via Paypoint
- Dealing with and initiating responses to customer queries both face to face, telephone, online and email
- Processing and daily balancing of cash and cheque transactions
- Processing and balancing foreign exchange transactions
- Updating and maintaining personal details on member accounts
- Administrative duties, filing and processing member documents onto computerised system using a document scanner
- Completion of regular training including CPD hours
- Undertaking of other duties as requested by Management or Board of Directors
see job description for further details
Skills and Qualifications
Essential Skills
- Excellent administration skills with attention to detail
- The self-confidence to handle member queries to ensure member needs are met
- To provide a friendly and efficient service in delivering the range of financial products and facilities offered by Lurgan Credit Union to its members
- Excellent communication skills together with the necessary interpersonal skills for a team environment are essential
- 5 GCSEs or equivalent including English and Maths at grade C level or above
- Computer skills including experience of Microsoft Word and Excel
- Excellent interpersonal skills both oral and written
- Recent experience of dealing with customers, face to face, telephone, email and online
- Experience of handling and being responsible for large volumes of cash and cheques
Desirable Skills
- To have had previous experience working in a credit union or other financial organisation
- To have knowledge and understanding of GDPR legislation
Further Information
CVs will not be accepted.
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Lurgan Credit Union Limited is an Equal Opportunities Employer.
Job tags
Salary
