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Quality Adminstrator


Pertemps


Location

Northamptonshire | United Kingdom


Job description

Our client in Northampton is looking for a Quality Administrator who is experienced in the automotive trade.

Monday to Friday
8am - 4pm (unless unexpected travel)
£30k - £35k per year + yearly bonus based on performance

Key Responsibilities:
-Ensure that all relevant information on quality related activities is gathered, analysed, and transferred to the concerned stakeholder.
-Collect, compile, and sort client specific data from various sources.
-Make available relevant data in a structured and accessible way.
-Analyse and gain insight on delivered products, potential quality issues, customer satisfaction.
-Provide concerned AGEU plants timely with correct data & insights.
-Quantitative and qualitative feedback based on KPI follow-up & analysis (e.g. claims, avoided claims, ppm.)
-Deliver correct data and insights to AGEU.
-Deliver customer support including (but not limited to) analysis, short term containment actions (e.g. start sorting suspect parts on the line) in case of quality issues including Regular Site Visits
-Ensure high level of customer satisfaction.
-Provide specifically all facts and data about claims to AGEU plants, and work to maintain a strong relationship with the customer plant.
-Initiate, build and secure long-term working relationships with relevant internal & external stakeholders.
-Monitor and follow-up AGEU procedures and guidelines.
-Create and enforce desired QSHE attitude.

Occasional Duties:
-Visit car dealerships to collect warranty claim parts.
-Internal product & process audits.
-Any other duties that may be reasonably requested.

Working Conditions:
-Working with computer/screens
-Travel to other plants and Customers (when required)
-Flexibility outside of remit, normal working hours, place of work, etc. according to business requirements.

Skills & Qualifications:
-Basic Knowledge of IATF / ISO 9001 - (not Essential)
-Proven successful 8D and Problem solving
-Proven successful communication skills
-Demonstrable successful negotiation skills
-Demonstrable successful auditing experience
-IT skills for use of SAP and customer Portals
-Significant successful experience in the Automotive industry
-Full Drivers Licence

If you are interested, please apply with your up-to-date CV today!


Job tags

Permanent employmentTemporary workWorking Monday to Friday


Salary

£30k - £35k per annum

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