Location
Northamptonshire | United Kingdom
Job description
Our client in Northampton is looking for a Quality Administrator who is experienced in the automotive trade.
Monday to Friday
8am - 4pm (unless unexpected travel)
£30k - £35k per year + yearly bonus based on performance
Key Responsibilities: -Ensure that all relevant information on quality related activities is gathered, analysed, and transferred to the concerned stakeholder.
-Collect, compile, and sort client specific data from various sources.
-Make available relevant data in a structured and accessible way.
-Analyse and gain insight on delivered products, potential quality issues, customer satisfaction.
-Provide concerned AGEU plants timely with correct data & insights.
-Quantitative and qualitative feedback based on KPI follow-up & analysis (e.g. claims, avoided claims, ppm.)
-Deliver correct data and insights to AGEU.
-Deliver customer support including (but not limited to) analysis, short term containment actions (e.g. start sorting suspect parts on the line) in case of quality issues including Regular Site Visits
-Ensure high level of customer satisfaction.
-Provide specifically all facts and data about claims to AGEU plants, and work to maintain a strong relationship with the customer plant.
-Initiate, build and secure long-term working relationships with relevant internal & external stakeholders.
-Monitor and follow-up AGEU procedures and guidelines.
-Create and enforce desired QSHE attitude.
Occasional Duties: -Visit car dealerships to collect warranty claim parts.
-Internal product & process audits.
-Any other duties that may be reasonably requested.
Working Conditions: -Working with computer/screens
-Travel to other plants and Customers (when required)
-Flexibility outside of remit, normal working hours, place of work, etc. according to business requirements.
Skills & Qualifications: -Basic Knowledge of IATF / ISO 9001 - (not Essential)
-Proven successful 8D and Problem solving
-Proven successful communication skills
-Demonstrable successful negotiation skills
-Demonstrable successful auditing experience
-IT skills for use of SAP and customer Portals
-Significant successful experience in the Automotive industry
-Full Drivers Licence
If you are interested, please apply with your up-to-date CV today!
Job tags
Salary
£30k - £35k per annum
