Customer Relations Executive
Location
Co. West Midlands | United Kingdom
Job description
NEW VACANCY! (PK8172)
CUSTOMER RELATIONS EXECUTIVE
WEST MIDLANDS
Salary up to £30K + Company Car + Mobile Phone + Laptop + Pension Scheme + 28 Days Annual Leave + Onsite Parking
Our client is a well-established, multi-sited independent manufacturer of quality, bespoke corrugated packaging: die cuts, SRP and point of sale for Food (BRC Accredited), Cosmetics, FMCG, Retail and online retail markets etc.
They are currently looking to recruit a Customer Relations Executive to join the team. You will be managing key house accounts and create new business opportunities within a geographical area for cardboard boxes.
Key Responsibilities:
- Building a solid relationship between yourself and your assigned accounts
- Build and maintain strong relationships with key stakeholders, including potential customers, distributors, and industry influencers
- Organising and hosting update meetings with clients
- Managing customer complaints and ensure they are dealt with swiftly
- Collaborate with internal teams to ensure seamless delivery of products and services to clients
- Meet or exceed sales targets and contribute to the overall growth of the company
- Negotiate contracts and close deals with customers, ensuring mutually beneficial terms
- Stay up to date with industry developments and best practices
Requirements:
- Excellent communication and negotiation skills
- Demonstrated ability to build and maintain relationships with key stakeholders
- Analytical mindset with the ability to gather and interpret market data
- Self-motivated and results-oriented, with a proactive approach to problem-solving
- Ability to work independently and as part of a team
- Valid driver's licence
- Proficiency in using Microsoft Office Suite
Job tags
Salary
£30k per annum
