Fraud Advisor

Location

Glasgow | United Kingdom

Job description

Fraud Advisor

6 month Contract

Glasgow - Hybrid working

The Fraud Advisor will have the responsibility of monitoring and identifying emerging fraud trends/patterns, playing a crucial role in shaping and improving the processes to combat such fraudulent activities.

A strong background in FCA, expertise in CIFAS, and experience with Experian Hunter are required.

Ideal industry experience needed - Financial Services (Banking Fraud) or Telco.

Scope of the Role:

Will be part of a team of 10, you will need a strong attention to detail and the ability objection handle to Company standards. A fraud background is desirable but not essential.

Your objectives will be synchronized with the business's commercial objectives, ensuring that your decision-making safeguards the Company against financial risk with a positive customer experience.

• Maintaining fraud levels within targets related to company plan.
• Investigating claims of fraud, ensuring risks are mitigated and victims are protected.
• Recognise, prioritise and respond to alerts generated by the Fraud Management System or other fraud reporting mechanisms.
• Provide a high standard of support to fraud victims and stakeholders.
• Proactively strive to improve fraud detection capabilities.
• Update our fraud avoidance systems in a timely manner.
• Minimise the negative impact of fraud detection on legitimate customers

Experience:

• Experience interpreting credit file information
• Good understanding of telecoms fraud
• Experienced in using reporting tools e.g. (Business Objects, Excel, Access)
• Experience using CIFAS, Experian tools

To find out more about the role please send through your CV to [email protected]

Project People is acting as an Employment Business in relation to this vacancy.

Job tags

Salary