Business Analyst

Location

Somerset | United Kingdom

Job description

The Role

At Unite Students our aim is to create a Home for Success for our students, using technology and data to empower them to find their home and have a great stay with us, and a great experience throughout their student life.

The Business Analyst team play a critical role in our organisation by bridging the gap between business needs and where applicable, technology solutions. The BA position is responsible for understanding the objectives of the company and translating them into actionable requirements for Business Change and IT projects/ initiatives.

The BA will follow the Unite best–practice approach and methodology to drive quality and consistency of deliverables across projects/initiatives.

What You ll Be Doing

• You will work with the business to really understand our people, processes and technology, driving excellence across all three using best practices, tools, and standards to drive quality and consistency of deliverables across projects/initiatives.
• Mapping end–to–end business processes and identifying efficiency opportunities, including removal of non value–added wastes, automating data flows and integrating systems.
• Facilitating discovery and improvement workshops, gathering functional business (and non–functional) requirements and translating them into technical requirements.
• Ensuring that there is full traceability of requirements from sign–off through to solution design and development.
• Building business cases to detail efficiency benefits realisation through return on investment and payback period.
• Designing and supporting the user testing and acceptance criteria as well as facilitating the adoption of implemented solutions.
• Maintain effective communication with all project, business and IT stakeholders, providing regular updates and addressing concerns.
• Identify and mitigate project risks and issues, proactively seeking solutions to keep projects on track. Escalate to senior leadership as needed.
• Share best practice, and be principled in pursuit of the delivery of a world class student and employee experience

What We re Looking for in You

• Extensive experience in business process designs and facilitation
• Business Process Modelling experience and proficiency in business analysis tools and methodologies.
• Experience in both Agile and Waterfall methodologies.
• Showcase good analytical and evaluating skills including:
  1. Ability to collect, interpret and analyse data
  2. Gathering functional business requirements and translating to technical terms
  3. Identification, prioritisation, and delivery of process efficiencies
  4. Design and facilitation of Improvement Workshops
  5. Benefits definition and realisation
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
• Curiosity and tenacity to explore beyond the immediate circumstances to identify further improvements
• Proactively work with all relevant stakeholders to identify areas for continuous improvement
• Ability to manage and prioritise workload.
• Basic understanding of data protection legislation and experience of developing and maintaining a team environment where personal data is kept protected, confidential and secure

Desirable Qualities:

• Oracle and Salesforce experience.
• Familiarity of SaaS based platforms.
• Certification in Business Analysis (e.g., CBAP).
• Familiarity with PBSA.
• Project management skill to deliver quality deliverables and provide regular updates/reports to management

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK s leading provider of purpose–built student accommodation. You can find us in 25 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are.

People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.

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Salary