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Ward Administrator


Lancashire and South Cumbria NHS Foundation Trust


Location

Preston, Lancashire | United Kingdom


Job description

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated Mental Health, Learning Disability and Community Trust, Lancashire & South Cumbria NHS Foundation Trust provides a range of services including:

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, Psychology, administration and clerical staff, apprentices and volunteers.

Lancashire & South Cumbria Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information about  Lancashire & South Cumbria NHS FT please visit our website via Lancashire & South Cumbria NHS FT.

Job overview

The purpose of this role is to provide an efficient and high standard of administrative service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of data recording.

The post holder will be aligned to a specific ward/locality and is required to work flexibly in response to the needs of the networks administrative service providing cover on various sites as directed by their Line Manager to ensure continuity of a quality service provision.

The post holder will have knowledge of all the relevant customer service procedures applicable to this role as well as the ability to deal with non-routine activities that arise.  Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

Main duties of the job

Applications are invited for a Band 3 Ward Administrator to work in our busy mental health inpatient service based at Guild Lodge in Whittingham to provide a comprehensive administration and information service across the service, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. 

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Detailed job description and main responsibilities

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential criteria

Knowledge

Essential criteria

Experience

Essential criteria

Skills & Abilities

Essential criteria

Please note that further communication from Lancashire & South Cumbria NHS Foundation Trust (LSCFT) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them.

Please ensure that you read the Person Specification attached below as your application will be measured against this document. Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.

For all posts which require a Disclosure & Barring Service (DBS) check please be aware of the Disclosure & Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

Lancashire & South Cumbria Care is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from people regardless of age, disability (especially those with experience of accessing mental health, or Learning Disability Services or caring for someone who has accessed mental health services or Learning Disability Services), ethnicity, gender, religion or belief or sexual orientation. Our goal is for the Trust to be truly representative of the communities we serve so we are particularly keen to receive applications from people in under-represented groups. The organisation is proud to be listed as one of the Inclusive Top 50 UK Employers and our HR department holds the Lancashire LGBT Quality Mark. If there is anything you’d like to discuss in relation to your application then please ask.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Brown
Job title
Admin Lead
Email address
[email protected]


Job tags

Part timeApprenticeshipFixed term contractTerm timeRemote jobWork from homeFlexible hours


Salary

£22.82k - £24.34k per annum

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