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Location

Lambeth, Greater London | United Kingdom

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Job description

4 months contract with a Local Authority

Job Summary:

· To deliver operational excellence across a range of HR processes including HR Advisory, Employee Relations, Recruitment, Contracts and Systems and in particular Learning and Development.

Key Duties/Accountabilities:

· Makes judgements on prioritisation of work to manage workload and respond to urgent requests, supported and directed by the Team Leader and Contact Point manager where appropriate

· Responds to customer demand on the HR Function, supporting casework, recruitment, workforce reporting, systems support, learning and / or organisation development

· Acts as a first point of contact for the HR function, resolving process or policy application-based queries and basic data access request, and triaging other requests and connecting to the relevant individual within the HR Function as required

· To demonstrate flexibility whilst working across various HR teams to support workload peaks and troughs, developing knowledge and experience across all teams

· Uses HR systems and databases appropriately to record all work actions, ensuring accurate information is stored in line with information and record management policies

· Maintains compliance with the Data Protection Act, GDPR and confidentiality of employee information and the Councils data

· Drives a culture of continuous improvement through the HR Function by identifying opportunities to make changes to ways of working to reduce support requests through Contact Point, and to maximise the effectiveness and efficiency of the HR Function’s operations.

· Understands what databases are used at the Council and how data is gathered, organised and extracted

· Understands what a career pathway is and how they could be deployed across the Council

· Establish effective relationships with key stakeholders and colleagues in the Council

Essential Experience Required:

· Experience of working with Oracle is essential.

· Experience of working in an HR department in a customer focused organisation, proactively facilitating and leading change is desirable.

· Experience of applying HR policies and processes in a shared service centre environment is desirable.

Additional information to note:

· Working hours: 35 hours per week.

The closing date for this position is 17 th March 2024.

 

 

 

 

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Job tags

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Salary