Parkwood Holdings Limited
Location
Milton Keynes, Buckinghamshire | United Kingdom
Job description
Sales Manager
Permanent, Full Time
The Sales Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Sales Manager will be:
- To promote excellence of customer services and motivate people to enjoy exercise through good communications and selling skills.
- To take responsibility for all aspects of the sales journey from mystery shops to hitting the monthly membership targets.
- To ensure the development and growth of the membership base.
- To have an involvement in the day-to-day management of the membership team, setting KPI's, motivating the staff and delivering training to ensure the highest levels of customer service are always achieved.
- To actively network within the community to the benefit of the company, creating corporate links, marketing opportunities and embedding the centre within the heart of the community.
- The Sales Manager will focus day to day on the following tasks:
- To ensure that the financial objectives of the centre's health and fitness lines are achieved and the appropriate financial systems and procedures are implemented.
- To achieve 90% in all mystery shops on the front of the house team and through the sales process.
- To produce monthly performance records, statistics, targets and reports.
- To identify and assess the feasibility of new activities which the Centre could provide.
- To ensure all staff are kept informed of the Centre's activities and special events.
- To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
- To ensure sufficient staff are available for the delivery of the monthly sales target.
- To identify, develop and deliver appropriate staff training and development.
- To ensure all facilities are presented to the highest levels of cleanliness and comfort.
- To assist in the management of the Centre's quality assurance systems and procedures.
- Undertake at least 1 regular Duty Manager shift per week and cover during holidays and sickness.
- To undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the Centre are achieved.
Qualifications
As the successful candidate you must be flexible, reliable, and enjoy working as part of a team. You will ideally have an NVQ level 3 in management.
Among the personal characteristics sought the applicant:
- Must be able to gain acceptance and respect from clients and the teams involved
- Must be able to build strong relationships with customers, clients and employees
- Must be able to communicate at different levels of the organisation, both listen and direct.
- Must be able to meet the demands of the role by working additional hours when required.
- Must be able to demonstrate clear identification with all customer requirements
- Must be able to maintain and be committed to good employee relations and deliver quality training.
- Must be able to perform recreation assistant duties when required
- Must be able to work from various locations as and when required.
DBS
Some positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.
What can 1Life offer you?
- Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression
We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion
Job tags
Salary
£25k per annum
