Haynes Motor Museum
Location
Yeovil, Somerset | United Kingdom
Job description
Hours : Zero Hours Contract
Salary : Dependent on experience
Reception & Retail Assistant
About the Museum
The Haynes Motor Museum is a world renowned, multi award winning museum and visitor attraction located in South Somerset. Our Vision is to inspire people to explore, discover and experience the motor car, to empower them to learn and invite them to question. Our Mission is to enable our audiences to experience and explore the motor car’s development and the evolution of automotive design, engineering and technology. We will stimulate a desire to reflect on the motor car’s influence on social history and we will fuel a curiosity to consider how the motor car and automotive technology might impact the world, its environment, and its people in the future.
Why We Are Recruiting
The Reception Team Member is a key role in the Museum visitor’s experience, operating the Museum Shop and providing the highest standard customer service to all visitors. The Museum has a culture of mentoring, ownership and mutual professional respect. This is a truly exciting time to be joining a successful and growing business and the role of the Retail and Reception Assistant is a fantastic opportunity for the right candidate.
Duties & Responsibilities
• Welcoming visitors, selling tickets and providing information about their visit
• Acting as a Brand Ambassador for the Museum
• Promoting the Gift Aid scheme and souvenir guidebooks to all visitors
• Assisting visitors with enquiries about the Museum and their Shop purchases
• Ensuring that the Shop is kept tidy and restocked regularly
• Co-ordinating with all internal departments of the Museum as required
• Till/computer operation including daily cashing up
• Ensure all leaflet/ Souvenir guides and activity booklets are fully stocked
• Assisting the manager in all aspects of retail operation
• Answering and transferring phone calls when needed
• Promoting Souvenir Guide sales and Gift Aid to ALL customers
• In store cleaning and shelf replenishment
• Assisting visitors with wheelchairs and mobility scooters and documents
• Dealing with deliveries, pricing, and replenishing store accordingly •
Having a good use of initiative and independence
Essential Key Skills
• Strong and clear communicator
• Excellent customer service skills
• Positive attitude and professionalism
• Passion and commitment to work
• Ability to remain calm under pressure
• Accuracy and high standard of attention to detail
• Able to use own initiative
Benefits
• Free on-site parking
• Staff discounts in the on-site café and gift shop
• FREE entry into the Museum for you and your family
• Training and development
Hours & Structure
Zero hour contracts. All positions will require working on a rota covering 7 days/week so will incorporate some weekend working.
How to Apply
A copy of your CV, with your work history in reverse chronological order i.e. your most recent employment first. A covering letter outlining clearly why you consider yourself to be suitable for the role and which working pattern you would be interested in.
Salary
Dependent on experience
Location
Sparkford, Somerset BA22 7LH, just minutes off the A303, the main trunk road to the South West
To apply or find out more please email a copy of your CV to [email protected]
The final deadline for this role is 9.00am Monday 18 March 2024. However, applications and interviews are being shortlisted on a rolling basis so get in touch ASAP to avoid disappointment.
No agencies please. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job tags
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