Customer Service Administrator

Location

Newton Abbot, Devon | United Kingdom

Job description

Office Angels are recruiting for a Customer Service Administrator for a family run business in Newton Abbot. Do you love dealing with people? Have you got a background in hospitality or retail and are fed up with the unsociable hours? If you're looking to make the change to a 9-5 office role with a great team - now is your chance!

JOB TITLE: Customer Service Administrator

LOCATION: Newton Abbot

SALARY: £21,000 per annum rising to £21,500 following probation

HOURS: 9:00am-5.00pm Monday - Friday (35 hours)

TYPE: Full Time / Permanent

Local, independent company with a great reputation

• Varied role combining customer service and administration


• Short working week


• Friendly, down to earth office with supportive team and relaxed dress code


• Generous annual leave


• Convenient location with good transport links

Duties:

• Liaising with customers over the phone, assisting with any queries


• Taking customer information and inputting onto the system, creating and updating customer records


• Providing excellent customer service and building good relationships with customers ensuring repeat business


• Maintaining records of calls and keeping an accurate diary system


• Taking payments over the phone, recording these accurately on customer records and liaising with the Accounts team


• Other ad hoc administrative duties

YOUR SKILLS AND ATTRIBUTES:

• Good communication and customer service skills - both oral and written


• Good professional telephone manner


• Ability to work in a quick paced environment


• Can do attitude to work


• Accuracy


• Competent IT skills including knowledge in Microsoft Office and Outlook


• Work well within a team as well as being able to use your own initiative and work independently

This role would suit someone who has previously worked in a customer service role ideally with telephone experience.

If this sounds like you or you would like to find out more please either apply online, email your CV to [email protected] or call 01392 426200 to speak to Vicky and discuss the role.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary

£21k per annum