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Location

Huddersfield, West Yorkshire | United Kingdom

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Job description

Student Retention and Engagement Assistant
Human and Health Sciences
£23,284 - £25,387 per annum
Huddersfield
Fixed term for 26 weeks
37 hours per week
Ref: R7325

Are you passionate about supporting students to achieve their potential? Do you enjoy working in a busy, student facing environment? Can you help others to overcome barriers?

The School of Human and Health Sciences is seeking to appoint a professional and compassionate Student Retention and Engagement Assistant who understands the principles of good student support.

You will work as part of a small team in the School’s Student Hub to improve student engagement and retention in the School. You will be the first contact point for all attendance related matters and using your person-centred skills to identify barriers to engagement in studies and direct to appropriate support functions.

This is a varied and interesting role providing first line student support with a strong focus on retention.

As a Student Engagement & Retention Assistant you will:

- Act as a first point of contact to students with attendance queries.
- Liaise with colleagues in the team regarding individual students and refer as appropriate.
- Support colleagues in arranging attendance meetings.
- Be responsible for first line communication with students, advising students on attendance matters, helping identify students who are disengaged and maintain accurate records of interventions.

To be successful in this role you will have:

- Excellent communication skills and a flexible and approachable attitude
- A good working knowledge of computer packages such as Microsoft Office.
- A desire to make a positive impact on the student journey at the University of Huddersfield.
- Be culturally aware and have excellent communication skills with a flexible and approachable attitude
- A desire to make a positive impact on the student journey at the University of Huddersfield.

The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all. Find out more about our approach to Equality, Diversity and Inclusion, including our commitments and accreditations as a Disability Confident Employer, Stonewall Top 100 Employer, Athena SWAN Bronze Award holder and our membership of the Race Equality Charter.

For further details about this post and to make an application, please select the button shown.

Closing date: 11 October 2023

Working for Equal Opportunities.

Inspiring Global Professionals.

Other organisations may call this role Student Engagement Officer, Widening Participation Officer, Student Recruitment Officer.

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Job tags

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Salary