Supervisor

Location

Birmingham | United Kingdom

Job description

Supervisor Here at NSL, part of Marston Holdings Ltd., we are not just the "parking people"; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible. We have an opportunity for an experienced Supervisor to join the Civil Enforcement Team based in Birmingham. You will work with the managers to supervise and coordinate the team ensuring the service is fully operational on a day-to-day basis. The key objectives of the role: Leading, supporting and rostering the Civil Enforcement Officers team
Carrying out daily briefings
Leading by example
Dealing with escalated queries from team colleagues and members of the public
Patrolling public car parks and streets, issuing tickets to incorrectly parked vehicles What do you need to be a Supervisor? Previous supervisory or team leading experience
Excellent Communication Skills
Experience of working with Microsoft Office
Customer-focused
Ability to work on own initiative Ability to work flexible hours including evenings and weekends Full UK Driving Licence What's in it for you? Flexible shift patterns for optimum work/life balance
28 days' holiday including bank holidays
Colleague benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing
Enhanced Maternity & Paternity package [subject to eligibility criteria]
Pension Scheme
Full uniform and training - plus fantastic development opportunities To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Job tags

Salary

£12.5 per hour