Celeros Flow Technology, LLC
Location
Glasgow | United Kingdom
Job description
Celeros Flow Technology, LLC
For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology (“Celeros FT”) continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe.
Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary.
GENERAL SUMMARY
To provide engineering expertise to the Aftermarket (AM) Business with a focus on BOM Creation, supporting Sales, Tendering, Operations, Sales, and Field Service activities globally.
To work as a member of the AM Specification Team to produce manufacturing BOM’s and purchase specifications for pump assembly manufacture, pump parts manufacture and service center overhauls etc.
PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
- Creating BOM’s (Bill of Materials)
- Providing technical support to Tendering, Purchasing and Operations on an hourly to daily time frame
- Investigating customer complaints on an hourly to daily time frame
- Customers e.g., Information requests from WES
- Tendering e.g., advising on correct Material Masters
- Operations e.g., answering technical queries
- Purchasing e.g., answering technical queries
- Quality e.g., requesting quality plans
- Service Centers e.g., specification of parts for overhaul
- Warranty – specification of parts for warranty
- Projects – attending project meetings
- Stock – answering stock related queries
KEY ACCOUNTABILITIES
- Completion of Manufacturing BOM’s and Purchase Specifications for spares and overhaul orders using the Company SAP system
- Answering technical queries, post specification, from Internal Customers such as Purchasing and Operations
- Compiling and issuing Engineering Change Notes (ECN’s)
- Answering customer complaint queries
- Participating in Departmental continuous improvement activities
KEY DELIVERABLES/PERFORMANCE INDICATORS
- Completion of fully specified jobs in line with Departmental KPI’s i.e., quality and turn-around time targets
- Timely response to questions from internal customers
- All work to be of a high-quality standard
KEY BEHAVIOURS
- Professional attitude with attention to detail and accuracy
- Responsive to Customer needs
- Be a good team player
- Be keen to learn new skills and to improve on existing skills
- To look to improve on the status quo
- Be able to work to tight timescales
- Ability to multi-task
- Be able to pass on knowledge to others
- To be a good communicator
- To operate Company Business systems effectively and efficiently e.g., SAP
- Competent in understanding engineering drawings and parts lists
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Practical knowledge of manufacturing processes – complete pump assemblies and pump parts
- A high level of knowledge on the full range of Company products and brands (or the ability to acquire)
- Working knowledge of pump material specifications
- A high level of knowledge on Company Business systems e.g., SAP
- A high level of knowledge on historical Company job records and processes
- Medium to high level of experience or alternatively a trainee with the ability to learn quickly. Ideally a blend of practical and office (computer) based experience.
- ONC or HNC in a relevant subject e.g., Mechanical Engineering ideally complemented with “hands on” qualifications e.g., Apprentice trained engineer.
Job tags
Salary