Warranty Administrator

Location

Welwyn Garden City, Hertfordshire | United Kingdom

Job description

Our client is a main car dealership looking to recruit an experienced  Warranty Administrator to join their busy dealership.

Warranty Administrator Role:

• To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
• Ensure all administrative functions within the warranty department are carried out in accordance with company policies
• Administer warranty policy in the best interests of the dealership, manufacturer and customer
• To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
• Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
• Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
• Maintain knowledge on all warranty procedures and documentation
• Support other staff members on all warranty related matters

About You:
At least 2 years experience working for a main dealership as a Warranty Advisor
Ideally competent in using Kerridge
Organised and efficient to deal with the volume of paper work
Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
Disciplined with a passion for attention to detail
Be a professional, enthusiastic and experienced individual

Warranty Administrator Package: 
Basic £25K
OTE up to £27K

Contact Charlotte at Jago Consultants for more information

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“You guys make it personal and go the extra mile to help. Thanks so much”

N Ball


“Definitely stood out against other agencies”

“Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues”

P Saso


“The culture of this company is great and everyone I worked with was amazing.”

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