NHS Jobs
Location
Oswestry, Shropshire | United Kingdom
Job description
HOMECARE SERVICE (Principal Duties) 1. Liaise and communicate effectively with all members of the homecare team involved in the prescribing, supply and delivery of Homecare medicines including Homecare providers.2. Process invoices on the Pharmacy computer system, checking prices and contract details, ensuring compliance with the Trusts Better Payments policy. Where discrepancies are found, liaise with relevant homecare companies to resolve.3. Input, search and retrieve data relating to the Homecare service using Trust computer systems and databases.4. Check account statements from homecare companies and reconcile invoices from the Pharmacy computer system to the statements. Check invoices and liaise with RJAH Finance Department when necessary to ensure invoices are paid promptly. 5. Provide advice and operational support to patients, carers, homecare providers and Trust staff regarding homecare enquiries and refer to the relevant Lead Technician Medicines Homecare or specialist pharmacists if necessary. This may include communicating with patients who are distressed, frustrated and those with disabilities and being sensitive to their needs.6. Ensure that the correct orders are raised, released, delivered, and issued via the Pharmacy computer system.7. Support or in the absence of lead homecare technician screen prescriptions and registration forms to ensure they meet all legal requirements and that they are due and appropriate. Refer to the clinician before passing on to a pharmacist for a clinical check.8. Communicate with ICSs / LHBs regarding funding issues for Homecare patients.9. Support development and maintenance of Standard Operating Procedures (SOPs).10. Maintain the supplier contact matrix.11. To assist in the monitoring and audit of homecare related incidents, ensuring where appropriate they are reported on Datix. Liaise with homecare providers to investigate such issues according to the RoyalPharmaceutical Society Homecare standards.12. Undertake research and development activities as directed, collating information e.g., reports on homecare supply, delayed and incorrect invoicing
Job tags
Salary
£25.15k - £27.6k per annum
