Cadwyn Housing Association
Location
Cardiff | United Kingdom
Job description
Cadwyn is a community housing association based in Cardiff. We are a diverse business with experience in social housing management and development, social lettings, market lets and sales, commercial regeneration and an amazing recycling project.
An exciting opportunity has arisen for a Night Hostel Assistant to join our Supported Housing Department. The department manages two hostels for families experiencing homelessness. We support over 100 families each year. We work with families to help them achieve their potential.
This role is responsible for being the first point of contact for residents during the night. You will provide a high level of customer service whilst trying to meet customer needs. In addition, you will be responsible for maintaining the hostels cleanliness and will complete nightly cleaning tasks following a cleaning checklist.
You will work Saturday, Sunday, Monday and Tuesday nights 8pm - 6am
What we offer:
The chance to work for an organisation with strong values: Kindness, Honesty, Fairness and Respect
A great permanent full time opportunity, with a working week of 40 hours
25 days holiday per year (increasing to 30 with length of service), plus bank holidays pro rata
Ongoing training and development at a pace to suit you
Access to a great Pension Scheme
Medicare health cash plan
Health and wellbeing support
An annual flexible cash benefit
A cycle to work scheme
What we need:
We are looking for someone who is competant using different IT systems, can maintain high standards of cleanliness in the hostel, manage crisis and unexpected events, is proactive with health and safety issues and can build positive relationships with our families.
Experience of working with people with a range of support needs
Experience of cleaning and taking pride in standard of work.
The ability to resolve challenging situations in sensitive manner
Experience of Health and Safety
Ability to work with minimal supervision.
Willingness to support Cadwyn's values
No candidate will meet every single desired criteria. If your experience and skills look a little different from what we've identified and you think you can bring value to this role to help us make a difference, we'd love to hear from you.
For further information and to apply, please visit the 'work with us' section of Cadwyn's website
Job tags
Salary
£11.02 per hour
