Location
Potters Bar, Hertfordshire | United Kingdom
Job description
We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself
Potters Bar Permanent £26,000 - £27,500 per year
- Part of an innovative and dynamic team that values creativity and collaboration.
- Your skills and ambitions are nurtured and rewarded.
About Our Client
Our client excels in providing top-quality adult services in the social care sector across the UK, including supported living, mental health, learning disability support, and brain injury rehabilitation. Local Authorities/Councils and the NHS are their primary clients, and they prioritise promoting from within and providing ample opportunities for internal progression. Investing in employee growth through career development programs, training, and personalised coaching is a key focus, with experienced managers offering guidance and feedback to help their teams achieve their goals.
Job Description
As a Credit Controller your main responsibilities are:
- Manage a portfolio of NHS and local authority clients, with a total value of up to £45 million in annual revenue
- Ensure monthly cash and overdue debt are met, along with key performance indicators (KPIs)
- Provide support to senior management by providing query/invoice/payment updates
- Produce an updated Aged Debt report, including analysis of overdue debt with clear and concise commentary on customer issues
- Resolve complex rate and split-funded billing queries by referring to internal agreements and collaborating with billing team, regional finance, and operations for timely resolution
- Reconcile and allocate unallocated cash and credit note balances in a timely manner
- Build and maintain strong relationships with internal and external stakeholders
- Understand customer operations and determine the best approach to meet payment terms
The Successful Applicant
The successful credit controller with have the below
- Effective deadline management and prioritisation skills with a professional and focused manner.
- Highly organised and methodical
- Ability to adapt to a fast-paced, dynamic environment
- Excellent communication skills, including liaison with stakeholders at all levels, including cross-functional department managers.
- Experience and knowledge of allocation, posting, debit and credit processes with excellent reconciliation abilities.
- Desirable qualifications or experience including CICM or AAT, credit control, problem-solving, analytical and interpersonal skills, and time management skills
What's on Offer
- 23 days annual leave + bank holidays
- Hybrid working - 3 days in the Potters Bar office, 2 days at home
Page Personnel is part of PageGroup. Page Personnel is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road , Addlestone, , Surrey , KT15 2NX
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Job tags
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