Location
Hereford, Herefordshire | United Kingdom
Job description
IT OPERATIONS SUPERVISOR – ROTHERWAS, HEREFORD
If you are looking for a new challenge with a global market leader which designs and manufactures aerospace search and rescue equipment, HR Smith Group of Companies is the one for you. We are a family run business with over 5 decades of experience and are dedicated to finding the perfect solutions for our customers.
We are looking for IT Operations Supervisor who will be an enthusiastic planner / administrator in the IT department.
- Free onsite parking.
- Free refreshments (tea and coffee).
- Company social events.
- Opportunity for company bonuses.
- Cost of living reviews carried out annually by the Directors.
- 20 days holiday plus bank holidays and your birthday off (to be taken any time in the year).
- Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days.
- Life Insurance Scheme – 3x annual salary.
Role Responsibilities:
- You will be acting as front of house, fielding all of the IT calls as they are raised through email or phone
- Escalating I.T. jobs accordingly within the department
- Handle I.T purchase requests with suppliers
- Installing / preparing newly purchased equipment
- Door access reporting
- Preparing KPI information
Requisite Capabilities:
- Be conversant with the Microsoft suite of applications
- Positive polite phone manner. .
- Great admin skills are an absolute must, we are looking for an experienced organiser who is able to spread themselves between multiple organisational job roles and keep records up to date.
- A good understanding of IT equipment and networks would be a great benefit to this role but not essential as training can be provided.
We have a positive, professional and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.
- Full time position.
- Hours are based on a 40-hour week, Monday to Friday 8.00am to 4.30pm with half an hour each day for lunch. No weekend, evening or bank holiday working.
- Salary commensurate with experience.
- Free internal training provided as required.
- Opportunities to progress, promote internally and up skill.
- Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.
If you want to find out more about one of Herefordshire’s largest hi-tech companies then please visit our website;
The HR Department,
H R Smith Group of Companies,
Unit 416,
Tarsmill Court,
Rotherwas Industrial Estate,
Hereford,
HR2 6JZ.
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