Professional Consulting Veterinarian
Colgate-Palmolive Company
Location
Surrey | United Kingdom
Job description
No Relocation Assistance Offered
# 158480 - Surrey, England, United Kingdom
Who We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
Location: Home-based within Greater London
Reporting to: Associate Manager, Professional & Veterinary Affairs
Why Work For Hill's Pet Nutrition:
- The Hill's Pet Nutrition Values : To help enrich and lengthen the special relationships between people and their pets.
- The learning & development opportunities : You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
- The challenge & variety : You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
- The global experience : You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
Job Purpose :
The role is a varied and flexible role providing both technical support to veterinary customers and commercial support to regional sales and marketing teams. This will include helping drive veterinary nutrition growth through relationship building and influence of veterinary specialists, key thought leaders, healthcare teams and veterinary students, increasing awareness, recommendation and sales of Hill’s products.You will ensure the highest levels of customer service and nutritional expertise in order to build trust and respect within the veterinary industry, delivering information on Hill’s products to specialists and other veterinary clinic accounts to drive their endorsement. The position serves as a technical liaison, consulting, coaching and training Territory Managers primarily in the Greater London & South East of the UK sales region, but occasionally to the wider UK and Ireland commercial team.
What you will do:
- Provide technical nutritional support to our veterinary customers through telephone and digital support, including emails and professional-audience social media platforms, as part of the Hill’s Veterinary Consult Service, 2-3 days per week (with occasional increase to accommodate rota coverage). Time dedicated to this task may flex based on business needs and other personnel. The successful candidate for this role will be happy to accommodate more time spent in field activities when required.
- In partnership with our customer development team, develop and grow relationships with key opportunity customers, including key leaders with vision, referral centres, and corporate veterinary practices in the region. Drive nutritional and brand awareness and engagement via core strategies including WSAVA’s 5VA elements and nutritional seminars to support objectives.
- Provide face to face and virtual coaching, training, support and mentoring to Territory Managers in assigned sales region n technical nutritional skills, product knowledge, and veterinary practice development and relations. Participate in joint call days to veterinary practices and provide training for in-clinic seminar delivery.
- Provide support to veterinary schools in the Greater London & South East of the UK region, including seminars, virtual learning and engagement activities, and other ways to drive nutritional engagement and Hill’s brand awareness among future veterinary professionals. Recruit and manage the student reps in covered universities.
- Provide support at regional veterinary meetings and congresses as requested by the (Associate) Veterinary Affairs Manager(s).
- Provide support in developing and checking technical accuracy of marketing and educational materials as requested.
- Deliver information on Hill’s products and services through excellent written and oral communication and presentation skills.
- Maintain the highest professional and ethical standards whilst representing the company.
- To identify and implement strategies for improving and promoting veterinary recommendation of dietetic and wellness nutrition in a time-poor veterinary workforce, where sales of nutritional products may not be seen as a priority.
- Juggling a highly varied workload, prioritising areas of most commercial importance, whilst being creative in providing time-saving solutions to ensure continued widespread support.
- Pitching conversations, presentations and technical materials and information at an appropriate level, whilst optimally communicating Hill's evidence-based nutrition and research, maintaining engagement and professionalism, without disparaging competitor products.
Key Competencies & Qualifications
- Phenomenal interpersonal communication and ability to tailor key messages to audience
- Must be able to work independently, handle a demanding schedule with some irregular hours and run travel within region to deliver internal and external customer visits/training; some overnight and weekend travel required
- Proactive and creative - ability to make sound decisions under conditions of uncertainty or complexity; ability to generate new ideas and ways of working to drive business goals
- Proficient in the use of digital tools, such as Google Docs, Sheets and Slides, as well as some proficiency with social media engagement
- Results driven and ability to prioritize.
- Key on building relationships and ability to network
- Strong work ethic; professional appearance and approach; high integrity
- Self-motivated and highly driven
Qualifications & Experience
- Graduate degree in veterinary medicine
- RCVS registered and clinically competent
- 3+ years of small animal clinical practice experience
- Basic understanding of business terminology; good analytical skills
- Passion for pets and nutrition
- Drive to grow and build the business, through direct key thought leader relationships and supporting the account base of the region’s sales team.
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact
[email protected] with the subject "Accommodation Request" should you require accommodation.
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