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Location

Spennymoor, County Durham | United Kingdom

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Job description

Clerical Officer Receptionist

Joshua Robert is working with a well-established client that is working with quite a few local authorities and housing associations across the North East.

Durham County Council is looking for an experienced Receptionist to work at their clerical office based in Spennymoor, Durham.

5 months work at least

Description of the Role:
To provide a professional receptionist and general administrative service which will assist the delivery of a high quality service.

Duties & Responsibilities:
The successful candidate will be required to:

- Provide a professional receptionist service;
- Carry out other duties commensurate with the grade of the post
- Provide core administrative functions to support the work of the service.

Receptionist Duties:

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- Provide a professional, effective and efficient front line response to visitors, callers and users of the Service;
- Ensure all initial queries are dealt with efficiently and courteously;
- Deal effectively with incoming telephone calls and enquiries;
- Deal effectively with all face to face enquiries;
- Organise and produce information for display boards, including maintaining an up to date supply of leaflets;
- Maintain and ensure the reception area is welcoming at all times, including the Refectory.

Administrative Duties:        

- Support staff in the provision of general clerical and administrative support;
- Be flexible and provide support cover as necessary
- Cash handling duties

- Also building repairs;
- Create and maintain manual and electronic filing systems in accordance with appropriate File Management Procedures;
- Assist with the checking of stock levels and maintaining and ordering office stationery/equipment/leaflets;
- Assist with the with incoming & outgoing correspondence
- General typing duties – reports, letters etc.

Qualifications:

- Minimum of 4 GCSE or GCE ‘O’ Levels (minimum A-c or equivalent) or CSE (Grade 1 only), including English Language or Literature or GNVQ intermediate Level or NVQ Level 2 in a related subject.

Must have:

- Experience of working with the public in a reception environment
- Dealing with customer enquiries both on the telephone and face to face
- Experience of providing a range of administrative duties
- Experience of maintaining both electronic and manual filing systems
- Minute Taking
- Maintaining a busy room booking system

Working week:
Monday to Friday
8.30pm till 5pm

Apply now

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Job tags

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Salary