Location
London | United Kingdom
Job description
Robert Half Technology are assisting a global real estate organisation based in central London to recruit a Desktop Support Engineer paying £200- £250 per day
Role
- the Desktop Support Engineer will be front line call resolution for all IT related issues to the internal business using Jira helpdesk.
- Responsible for desktop, laptop and application standardisation, provision, and support.
- Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)
- Active Directory user account management, access and network administration based on company standards and policies
- Ensure all support calls within the call logging system follow defined processes and procedures
- Deliver outstanding customer service, perception and satisfaction to all IT users and customers
- Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.
Profile
- The Desktop Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.
- Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange
- Ability to provide "hands on" 1st, and 2nd level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely
- Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools
- Working knowledge of Backup Software and common backup and restoration tasks
- Printer administration and management, including changing consumables and managing stock supplies;
- Great MS Office 365 skills and support of the Office suite of applications
Company
- Global real estate organisation with offices in London
- Contract £200- £250 per day
- On-site required - London based
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Job tags
Salary
£200 - £250 per day
