Location
Bridgwater, Somerset | United Kingdom
Job description
Key Responsibilities of the Warehouse Supervisor;
- The role will co-ordinate the customer's requirements ensuring customer satisfaction and procedural conformance whilst ensuring contractual obligations are met and timely reporting of relevant KPI's for a small team of drivers and warehouse staff.
- Responsible for managing change positively and effectively by pro-actively managing operational planning and changing customer requirements.
- To ensure that the transport function is legally compliant by ensuring correct compliance processes are in place, and monitored within the O-licence regulations
- Take responsibility for health and safety and the co-ordination of associated activities.
- Ensure a customer focused approach whilst being responsive to customer requirements. Create excellence in customer relationship management by improving the service offered.
- To ensure absence and holiday cover is in place for the role and also assist in absentee and holiday cover where required.
- To ensure good quality communication with the customers on a day to day basis and to deliver any agreed actions required to keep the operation efficient.
Job tags
Salary
£28k - £30k per annum