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Location

West Malling, Kent | United Kingdom

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Job description

We are working with a leading Facilities Management and Maintenance business based in Wrotham.

Due to ongoing success, they are currently seeking a fluent French & Dutch Helpdesk Coordinator to join their team on a full-time permanent basis to support their European business.

The Helpdesk Coordinator will provide high-quality internal support and customer service, as well as carry out day-to-day administrative tasks to a high standard.

Responsibilities will include:

* Deal with all service requests (via phone and email) for maintenance/fit out works and schedule these with European partners

* Be the first point of contact for client queries

* Manage work flow for contracts in France and the Netherlands on an in-house system

* Support the European team with any ad-hoc administration

The ideal candidate will be able to demonstrate:

● Excellent administrative, organisational, and resource management skills

● Previous customer service/helpdesk experience in a maintenance/repairs environment

● Excellent written and oral communication skills with fluency in French and Dutch

● Excellent IT skills including Microsoft Office

● A good team player with a high level of interpersonal skills

This is a fantastic opportunity to join an established business with a growing European presence that can offer ongoing career progression.

Benefits include:

25 days annual leave plus bank holidays, then an additional day at 3 years, another at 5 years, another at 10 years and 2 more at 15 years
Pension employers contribution 3%, employees 5%
Private Healthcare

Hours for this role are Monday to Friday 8am-5pm.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

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Job tags

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Salary

£32k - £34k per annum