Client Services Manager

Location

Walsall, West Midlands | United Kingdom

Job description

Are you a Client Services Manager looking for a new challenge?

Are you looking for a Practice which has been voted one of the best places to work in the UK, with a strong focus on learning and development so you can reach your true potential?

If you’re still reading this, then the answer to that question is probably yes. At DJH Mitten Clarke, we are a group of fantastically talented and ambitious people that pride ourselves on having fun, working together as a team, delivering a great service and always approaching things a little differently.

What do you get out of this?

Our people are our biggest asset. We’ve built a team that we’re extremely proud of. Our team work incredibly hard, so that’s why looking after them is our number one priority. Ultimately, we want to create the very best place to work, and we’re proudly rated in the Top 10 of Accountancy Practices to work for in the UK with Best Companies. Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

• Great salary
• Generous holiday allowance
• Flexible-working hours
• Training & personal development
• Access to Spectrum.Life, our Mental Health & Wellbeing Support Solution
• Health MOTs
• Community and environmental work
• Loads of social shindigs
• A pretty impressive office

Let’s talk about the Client Services Manager role

Now you’ve heard about the fantastic benefits, we better tell you a bit about what you’ll be up to.

After a proper induction to the business, a personal development plan will be drawn up for you. It will outline each of the steps you’ll need to take to realise your ambitions and goals as a Client Services Manager. Life will be fast paced, engaging, creative and rewarding.

Your typical day will involve:

• Managing a portfolio of clients, who you’ll be building long-lasting relationships with
• Working alongside our Client Services Directors to identify opportunities for our clients
• Conducting accounts file reviews and tax planning
• Coaching & developing a team of Trainees and Semi-Senior Accountants

Let’s talk about you

We have big plans for the future and even bigger goals. But what about you? You’re hungry for a new challenge? You’re keen to work client-side for a forward-thinking brand? You may already be considering applying for our Client Services Manager role? But what gets you going?

• You’ll be ACCA or ACA qualified
• You’ll love getting to know people and cultivating long-lasting relationships
• You’re a superb leader that energises those around you
• You’ll be motivated to deliver extraordinary service and will embrace our “Proven Process”
• You’ll be tech-savvy, with knowledge of Xero (or similar) and Excel
• You’ll have a proactive attitude, whether a task is complicated or simple, big or small
• You’ll thrive working to achieve great things alongside the rest of the team
• You’re motivated by a fast paced and bustling environment
• You’ll look at things differently than other people and will enjoy finding alternative solutions
• You’re excited to immerse yourself in our lively brand, culture and business

Before you go, let’s talk a little about us

DJH Mitten Clarke is an award-winning, accountancy firm with offices across the Midlands, North West and Yorkshire. With years’ of experience we’ve always done things a little differently, we don’t just work for businesses – we work with them to achieve great things together. As a company, we’ve grown to a multidisciplinary team of over 400 people, who offer our clients a full service including; accounts and audit, tax and employment, business transactions, accounting in the cloud, capital allowances, commercial and residential finance, and wealth management.

Our core values run through everything that we do. They set the tone and our team live and breathe them. We’re looking for people who value the same things as us:

• Teamwork – we achieve great things together. We are a team, and we encourage and support each other
• Passion – we care – about our clients, our work, and above all, each other
• Ambition – we recognise potential. We will be the very best employer, inspiring our people to flourish and grow
• Community – we give back. We support our local communities, playing our part as a responsible business for a sustainable world
• Honesty – we do the right thing. We create an environment which is built on trust, transparency and respect

How to apply

If you like the sound of this Client Manager role and you’re looking for an exciting opportunity to join a forward-thinking and ambitious firm, we’d love to hear from you.

To apply or register your interest send your CV to [email protected].

Job tags

Salary