---

---

Location

Chesterfield, Derbyshire | United Kingdom

---

Job description

CarStore Chesterfield Preparation Centre

Aftersales Leader

Competitive salary with bonus and company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Can you bring your own #CarStoreStyle to a new career as Aftersales Leader at CarStore Chesterfield Preparation Centre?

Reporting into the Head of Business, the Aftersales Leader will need to be fully engaged with the organisational strategy, understanding how their own crew’s efforts assist the goals of the division. As Aftersales Leader, you will need to be highly driven and motivated as although you will be running a small department, the workload will be both fast paced and high volume.

As Aftersales Leader, your responsibilities will include:

• Ensuring all warranty and repair work is carried out and adheres to CarStore standards
• Maximising efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives
• Championing a great customer experience
• Ensuring your CarStore is a Centre of Excellence for all best practices and processes
• Setting clear targets and KPIs for Crew Members within your department and working to excel and over-achieve these targets, whilst making sure the team continuously give an outstanding customer experience
• Maintaining a safe working environment and that processes are followed that adhere to health and safety regulations
• Guaranteeing first-class levels of customer service to achieve a high CSI score for the department

Requirements to be successful in this position:

• Successfully lead or supervised within a service department or small workshop, constantly achieving and exceeding targets
• An exceptional engaging leadership style, always striving to get the best results out of your team
• Excellent knowledge of consumer and vehicle legislation

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others. If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible.

Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.

#J-18808-Ljbffr

---

Job tags

---

---

Salary