logo

JobNob

Your Career. Our Passion.

Technical Support Enterprise Engineer


Vodat Communications Group


Location

Stockport, Greater Manchester | United Kingdom


Job description

About VCG

VCG provides project and managed services into a wide range of industry sectors like Logistics/ Insurance/ Event Space/ Retail and Leisure. Primarily Cisco and Fortinet Solutions, underpinned by the provision of connectivity solutions and managed service support wrap.

Job Overview

To provide enterprise-level assistance to internal and external customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring systems, and using remote tools to provide immediate support. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Key Accountabilities:

Skills & Experience

Technical Understanding

Key Competencies

Qualifications

Equal Opportunities:

We are an equal opportunity employer. We will consider all qualified applicants for employment without discrimination on grounds of disability, gender or gender orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

Right to Work:

Please note that this role requires the successful applicant to be permitted by the UK Home Office to live and work in the UK”

To apply:

Forward your CV and cover letter to [email protected]


Job tags

Full timeImmediate startHome office


Salary

All rights reserved