THE MUSIC MARKET
Location
Central London | United Kingdom
Job description
Our client, a global entertainment company, is seeking a Support Analyst in Global Rights to ensure that rights systems have accurate and complete information and assist with tracking issues relating to missing rights data.
Key responsibilities will include:
· Ensuring the company’s rights are asserted against their content in a timely fashion.
· Monitoring data creation in the repertoire and rights systems.
· Tracking rights data capture for upcoming releases.
· Communicating and tracking missing sights data against release deadlines to relevant business teams.
· Triaging issues and communicating them to the repertoire owner.
· Coordinating repertoire ownership and data amendments with repertoire teams.
· Monitoring DSP conflict and infringement claim support inbox for claims raised.
· Monitoring the rights support email for requests.
· Raising issues with technical support teams as appropriate.
· Tracking systematic notifications to the business support team and informing users of actions to follow.
· Advising on data standards and best practices to end users.
· Guiding users of the use of rights systems and supporting with the set up and training of new users.
· Transferring contracts between companies as requested by the business.
· Creating and monitoring compliance reporting.
· Providing ad hoc functional support when required by complimenting teams.
Requirements:
· Demonstrable ability to understand new systems, processes, and tasks rapidly.
· Proven track record delivering tangibles using project coordination skills.
· Experience using web-based applications.
· Proven track record working within a team in a fast-paced work environment.
· Experience using Microsoft Office programs.
· Strong attention to detail.
· Excellent verbal and written communication skills, able to interact with all levels of the business and across functions.
· Understanding of confidentiality when handling data.
· Able to execute tasks with minimal supervision.
· Strong time management, workload prioritisation, and time keeping.
Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.
The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
Job tags
Salary
