BRE Group (Building Research Establishment)
Location
Watford, Hertfordshire | United Kingdom
Job description
The BPS Operations team looks after the scheme applications and service delivery and revenue of all products and businesses within Building Performance Services.
The Operations Support and Delivery team is the heart of the building performance services and the products offered at BRE. The teams are responsible for the management of our customer projects and applications and their associated business transactions.
The role has a level of responsibility for the customer journey, supporting the administration of the schemes and products, and reporting finances to the management team.
- The position will be a hybrid of remote (home) and in office work (based at our BRE Science Park in Watford) .
Salary Range
Up to £27,000
City
Flexi Hybrid - Watford
Employment Type
Full Time, Permanent
Closing Date
31/10/2023
Ref No
1223
Your responsibilities will include:
- Monitor monthly external expenditure against the team forecast
- Project set-up on our inhouse Finance system
- ISO compliance - verify all project-related ISO documents are in place and accurate
- Raising invoices and purchase requisitions for the BPS division
- Liaising with project managers and clients
- Car hire bookings, stationery & equipment orders
- Liaising with customers daily (email, telephone and webform) â responding to queries within multiple shared mailboxes whilst maintaining good customer relationships and providing excellent customer service
- Supporting the Team Leader and Operations manager and liaising with operations and applications coordinators, and business support staff within the team and collaboratively working with Finance, Training, Technical Data Insights teams
- Carrying out Administrative QA audit checks and certificate generation of assessments
- Processing assessment submissions/applications for a number of our certification schemes. Doing so in accordance with our operational procedures
- Carrying out business support, commercial and operational tasks to support the BPS business
What experience and skills does the role need?
- Previous administrative experience
- Attention to detail is a critical requirement
- Intermediate proficiency in MS Excel
- Excellent written and verbal communication skills
- Ability to follow standard procedures and operational processes
- Competency in using MS Word, Outlook, Teams and databases
- Self-motivated and independent, with the ability to work without supervision
- Ability to manage a busy and varied workload
- Professional and courteous customer liaison
- The ability to retain information and quickly grasp new instructions
Please apply at your earliest convenience to avoid disappointment. If we receive a large number of applications for the role, we may close the advert sooner than the specified closing date.
Weâre building a diverse and talented team at BRE. We know that different perspectives, experiences and skills will help us be more innovative in delivering effective solutions for our customers.
Job tags
Salary
