Partner Support Executive
Location
Watford, Hertfordshire | United Kingdom
Job description
Client Overview:
Our client is a leading provider of vehicle leasing services across the UK. With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams. As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
Overall Objective and Scope:
Our client requires a talented self-motivated, methodical and detail orientated individual with strong interpersonal skills to join the growing team. This is an exciting role in developing new business through a network of partners. The successful candidate will cover a diverse range of responsibilities as detailed below which support the wider commercial functions.
You will manage relationships with multiple internal and external stake holders to achieve results.
Strong relationship building skills, enthusiasm, flexibility, professionalism and customer service are essential to success in this role. Whilst attention to detail, organisation and prioritisation skills will also be vital.
Key Duties and responsibilities:
- Administration and support for partners new business enquiries, coordinating diaries and providing clear communications.
- Collating Management Information reporting for partners to including account performance and pipeline progress.
- Processing quarterly commission report statements and invoices.
- Ensuring total visibility of opportunities through CRM system (Salesforce).
- Supporting Partner Marketing Manager with coordinating regular communications and updates.
- Supporting Business Development Managers by confirming new business appointments from partner referrals, liaising with prospective clients, Business Development Managers, and partners to ensure full visibility and promote integrated working.
- General day-to-day administration and support for Strategic & Commercial Partnership Manager and Head of Commercial Customer Projects.
- Re-visiting dormant or closed opportunities with partners.
- Administering partner commission/incentive programmes and campaigns.
- Credit checks and marketing support for Internal Business Development Executives.
- Support with Single Sign On transitions, tracking, issues, and communications.
- Commercial projects support.
Person Specification:
- Previous account management or B2B sales or inbound B2B enquiry management experience.
- Previous experience in the employee benefit market (or of salary sacrifice) preferable but not essential.
- Proven ability to build and maintain working relationships with a wide range of internal and external customers at various levels.
- Able to work effectively as a team and independently to meet targets.
- Confident in prioritising own workload and self-motivated to meet deadlines.
- Very good attention to detail; able to work with data quickly and accurately.
- Enthusiastic, energetic and positive work ethic.
Key Skills:
- Strong organisational and time management skills with a proven ability to plan, problem solve and prioritise.
- Willingness to learn. Appetite for knowledge and skills to adapt to changes with our products and services.
- Excellent written and verbal communication skills with an eye for detail.
- Ability to manage multiple and varied tasks.
- Strong relationship building and influencing skills.
- Enthusiastic and professional.
- Previous CRM experience (Salesforce preferably)
- A good level of English and Maths (grade at GCSE or equivalent), along with a high level of PC and Microsoft Office skills.
Values:
Upholds the companies value for working in a forward-thinking manner, delivering results through integrity and the use of respect . Works smart to improve the future business as an individual and through great teamwork .
Job tags
Salary
£28.03k per annum
