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Location

Greater Manchester | United Kingdom

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Job description

We are looking for an Advisor to join the Learning Services Team at an exciting time, as we transition onto a new Learning Management System. Within the role, you will be supporting with the administration of our Learning & Development Team. You will also need to demonstrate strong communication skills to enable you to build relationships with key Learning & Development (L&D) Partners, based at different locations across the business.
This role would be ideal for someone who enjoys mixing with a variety of different people. Day to day you’ll be sourcing venues and facilitators, alongside managing workshops, e-learning and compliance management across the business using our brand new Learning Management System which you will be responsible for maintaining along with the team. You will also be resolving queries, for both internal and external users.
You don’t necessarily need a background in L&D…just a passion for people and their development. Providing an excellent service is the key!

Please note this role is a 6 month fixed term contract beginning in April 2024.

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
• Competitive Holiday Entitlement!
• Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day – A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the PAM Assist Wellbeing App as well as many other schemes

What you’ll do

Your key accountabilities will include:

• Managing our new Learning Management System to administer and advertise workshops, e-learning and Compliance management across the business
• Building working relationships with all key members of the Learning & Development Centre of Excellence
• Communicate effectively and confidently via email and over the phone
• Taking a proactive approach to problem solving and suggesting improvements to streamline workload.
• Delivering projects and ad-hoc plans

Who you are

Your skills and experience will include:

• Effective at building relationships with colleagues across the business at all levels
• Strong communication and customer service skills, both written and verbal
• Ability to resolve queries effectively
• Strong attention to detail and accuracy
• Be proactive in prioritising work to ensure all deadlines are met

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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Job tags

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Salary