Location
Norwich, Norfolk | United Kingdom
Job description
Major Recruitment are currently recruiting for an experienced Head of Technical, to join an established FMCG business.
As part of the ongoing growth plan, as Head of Technical you will be an integral part of the Senior Leadership Team.
The primary role as Head of Technical is to provide professional and effective support to the factory. You will be responsible for verification and assurance of Site Technical / Quality Assurance function in line with the sites, Safety and Quality Management Systems, legislative requirements, customer expectations and codes of practice. Supervisory management of the hygiene function in line with the sites Hygiene Management System. Providing technical advice to SMT, site departments and customers
To liaise directly with customers to ensure effective management of customer accounts, technical function at site level and product safety and quality as per agreed customer standards. To ensure technical strategy is delivered in line with company aim and core values.
This is a challenging role where the Head of Technical has the opportunity to make a genuine difference to the performance of the business. You will need to be proactive with a strong bias for action, able to prioritise and communicate. It is essential that you have experience in a similar position and are comfortable working with a high degree of autonomy, but also comfortable managing a medium size team.
Working hours will be Monday – Friday.
Salary Circa 76,000 dependent on experience.
Your key responsibilities as Head of Technical will include:
- Provide leadership and guidance for the Technical, Quality and Hygiene Teams and to ensure effective quality management systems are in place to guarantee both food safety and legal compliance.
- Liaise closely with department managers / group technical to share best practice and ensure that at all times the companies standards are maintained.
- Accurate reporting of KPIs to technical team and site management team– to escalate any issues directly with the Site Director and UKP Technical Director
- Review quality and food safety trend analysis (customer complaints, micro results, and quality control information), allowing generation of robust improvement plans.
- Verify an effective pest prevention system is in place and is regularly managed by the technical team on site.
- Liaise directly with the FSA team and external customers on site to ensure any corrective actions following technical visits and audits are implemented and maintained.
- Review internal/external audits are conducted as per agreed schedule and any resulting non–conformances are dealt with in a timely and appropriate manner.
- Ensure that the Technical Team has the necessary skills and qualifications to carry out their role effectively. Identify development and training needs where appropriate.
- Maintain the appropriate standards of conduct & behaviour within the Technical Team.
- Support the management of night hygiene team ensuring all hygiene matters are dealt with on a daily basis to include: ensuring hygiene teams have the necessary skills & tools to do their job.
- Actively promote / participate in Company initiatives and projects.
- Personal development – to demonstrate full commitment to the scheduled programme of training and development for this role.
- Lead technical function in ensuring site and team adherence to site.
- Cost saving projects
- Customer quality improvement plans
- Internal/External Audits
- GMP
- Customer complaints trend analysis, investigation, root cause analysis and preventative measures.
- External & internal site rejections, investigation, root cause analysis and preventative measures.
- Raw materials non conformities, investigation, root cause analysis and preventative measures.
- Product, swabbing and water testing results trending, investigation of failures, including root cause analysis and preventative measures.
Skills & Knowledge as Head of Technical
- Great communicator and influencer at all levels.
- Solid level of numeracy – able to calculate and report on performance and shift KPI's.
- Excellent track record of managing teams; building capability, addressing any issues effectively and in compliance with legislative and company policies and procedures.
- Ability to clearly communicate and build a strong and effective team.
- Self–motivated and highly resilient.
- IOSH Managing Safety
- Food Science related degree.
- HACCP level 4 or higher (MSc degree)
- More than 10 years' experience in managing food safety and technical function in the Meat Industry.
- Lead Auditor certification.
Major Recruitment Ltd act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.
INDST
Job tags
Salary
£75k - £80k per annum
