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Location

Milton Keynes, Buckinghamshire | United Kingdom

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Job description

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that are helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!

Within Network Rail the purpose of Resilience is to deliver excellent service to all customers by minimising the likelihood or impact of disruptive events. The Resilience team offers consultation, assurance and support throughout the service solution lifecycle consisting of Operational resilience, Cyber resilience, Information technology service continuity management (ITSCM), Incident/Crisis management, Business continuity, Awareness, Assurance Training and Exercising, ensuring that appropriate resilience designs and continuity plans are developed, maintained and kept aligned with business priorities.

Main Responsibility

To contribute to developing and improving the strategy and processes for Resilience across the business function, providing assurance for its preparedness against business interruption.

Key Accountabilities

• Execution and monitoring of Resilience* strategies and processes, utilising KPIs to evaluate the efficiency and effectiveness of these and create a culture of continuous improvement.
• Subject Matter Specialist for the provision of advice to the functions leadership team to provide awareness and an ability to manage and respond to risks. 
• Delivery of Resilience activities for the function including development, maintenance and continuous improvement of processes to manage Business Impact Analyses and Contingency Plans; to plan for the functions preparedness.
• Support the NRT Resilience Manager in the creation and delivery of an Exercise Programme and delivery of assurance activities to the functions leadership teams, in order to provide confidence in the functions preparedness.
• Review and articulate internal, external, regulatory and legal requirements and relationships for resilience that the function must adhere to, providing assurance on the functions position.
• Engage with external stakeholders, acting as the functions Resilience Specialist, to influence resilience with interested parties including those from the wider rail industry, regulators and government.
• Facilitate the promotion of Resilience within the function through the influencing of key stakeholders and driving a change in behaviours such that Resilience becomes embedded into business processes.
• Undertake detailed reviews of technical solutions and plans to ascertain their level of resilience and produce detailed reports, encompassing recommendations to the functions Leadership Team.
• Operational management of external suppliers to assess that their activities deliver against the needs of the organisation, identifying mitigation strategies for where critical activities are not protected.

*Resilience refers to Operational Resilience, Business Continuity and Crisis Management.

The Ideal Candidate

• Membership of a relevant professional institute (e.g. AMBCI)
• Proven experience in one or more resilience disciplines (e.g. Business Continuity, Disaster Recovery, Incident Management and Emergency Planning)
• Knowledge and experience in a range of technologies/tools for Continuity planning and execution.
• Demonstrable knowledge of resilience standards, legislation and best practice
• Able to set individual goals, objectives and priorities, and balance these with challenging deadlines in a fast moving environment that is dynamic, safety oriented and technology dependent
• A proven communicator with influential, persuasive and negotiation skills across all levels in the organisation
• Educated to Post-Graduate level or be able to demonstrate equivalent experience of competencies.
• An interest or experience in the in the UK and international Rail or ICT sectors or comparable technology dependent sector
• Qualified in a relevant service framework (e.g. ITIL)
• Good understanding of Information Security principals and policies (e.g. ISO27001)
• Relevant OGC Qualification (MOR, MSP or Prince)

Leadership Capability

Positively demonstrates the company values and the most relevant leadership capabilities for the role undertaken, with two/three leadership capabilities periodically reaching ‘Role Model’ level and three/four consistently reaching ‘Good/Adds Value’ level. Remaining capabilities can be at ‘Job Neutral’ level.

• Tracking Performance
• Thinking Flexibly
• Creating Solutions
• Influencing others
• Making Things Happen
• Building Teams
• Putting The Customer First

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on D&I at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.

Package Description

Vacancy type: Permanent, 35 hours per week, Hybrid working of 2/3 days in the office. We welcome applications from those seeking flexible or part time hours.

Location: The Quadrant, Milton Keynes

Interviews will take place W/C 25th March, these will be held virtually

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel.

️ Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

️ Volunteer leave to make a positive impact.

Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

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Salary