Business Support Officer / Admin - Adult Social Care
Location
Ellesmere Port, Cheshire | United Kingdom
Job description
What's involved with this role:
Temporary Business Support Officer / Admin - Adult Social Care
Reference no: Cheshire W 5245661
Pay rate: £12.38 per hour PAYE
Hours per week: 37 Monday to Friday, normal working hours
This opening assignment is for 2-3 months
City: ELLESMERE PORT, Cheshire
Hybrid working an option, in the office minimum twice a week
Minute taking skills and experience are essential for this role
A Business Support Officer is required to undertake administrative duties including minute taking, data management, answering the phone and taking messages, admin related tasks and supporting the team.
Key responsibilities:
Review all e-mails and decide where they should be distributed.
Check answer phone messages, return calls, speak to families to signpost them to the correct team/ SW/ SCA.
Calls from wards to check on previous POC’s, possibly re-start if needs have not changed.
Respond to non-routine and more complex enquires from members of staff, service users, other professionals, agencies and hospital staff. Help nurses within IDT to check on Liquid Logic for details on SU’s.
Arrange transport as required. Update Patient Journey spreadsheet on a regular basis.
Process purchase order onto Best for Business. Load new referrals for the team onto Liquid Logic. Update staff leave sheet and load Timesheet annually.
Order supplies and equipment.
Assist the Team Manager and Practice Manager with recruitment admin tasks. Help to coordinate meetings including minute taking.
Provide general administrative support connected with supporting the work of the team. Undertake a range of administrative activities, including minute taking, the production and distribution of documents, correspondence, extremely sensitive data and information; and the organisation and servicing of meetings and events, as part of the service support function, linking in with corporate systems in order to contribute to the efficient and effective delivery of operational services.
Design, develop, monitor and maintain schedules, records and systems for work in the service area to ensure an efficient and effective service provision.
Prepare a range of service specific statistical data and information, from related systems, monitor trends, and collate and present for use by senior staff in budget management and policy development.
NB: Please feel free to apply to us direct via
[email protected] by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
NVQ level 3 in business administration or equivalent experience.
Experience:
Previous experience within a local government environment, and knowledge of local government regulations and procedures desirable.
Experience of minute taking.
Experience of input/monitoring spreadsheets and updating databases.
Knowledge:
Knowledge, experience and awareness of administrative work procedures, the ability to function efficiently and professionally in a busy office and in accordance with the procedures
Knowledge of Adult social Care legislation and procedures and the administration/processes involved desirable.
Skills & Abilities:
Minute taking skills and experience are essential for this role.
Able to input/monitor spreadsheets, update databases.
Able to work independently with confidence and discretion and as part of a team.
Ability to converse at ease with customers and provide advice in accurate spoken English.
High standard of accuracy with the ability to organise and prioritise.
Able to communicate effectively by email and over the telephone, and produce reports in a timely and accurate manner.
Able to demonstrate confidentiality, impartiality and initiative.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
SC
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Job Ref: Cheshire W 5245661
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Job tags
Salary
£12.38 per hour
