NHS Jobs
Location
Mitcham, Greater London | United Kingdom
Job description
To ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated. Record attendance of patients and book follow up appointment if needed. Support in the follow up clinic documentation. Co-ordinate patient appointments as requested and including appointment invite, sending relevant literature, ensure appointment is managed in the diary and clinic room is booked. To be responsible for ensuring the data on the required electronic patient care record or Local Authority systems, if required, is accurate and up to date. The post holder will review the Trust dashboard for team members. To address and alert teams to errors and problems as they arise. To support team members in being able to access basic information held on My Dashboards To ensure that all service users patients and visitors are received in a courteous and efficient manner. To facilitate effective communication within the team by providing team members with messages and information.
Job tags
Salary
£27.13k - £28.65k per annum
