---

---

Location

Cambridge, Cambridgeshire | United Kingdom

---

Job description

About The Role
Are you passionate about safety, security, and creating exceptional experiences? Look no further! At OCS, we're on a mission to be the best facilities services business in the world. Our vision is to elevate people and places, making them the best they can be.

You will be working 4 days on and 4 days off shift system, 18:00 to 06:00, 42 hours per week.

Your main responsibilities will also include:

• Providing concierge, front of house and reception duties, including personally welcoming clients, customers and employees
• Managing building access control for staff, visitors and contractors
• Carrying out security patrols and Health & Safety checks
• Monitoring Fire, Security and Intruder Alarms & Building Management Systems
• You'll play a key role in the security team's delivery of a professional service to high profile businesses, with a firm focus on delivering high levels of customer service. A positive "can-do" attitude is essential.
• Your responsibilities will span both reception duties and core security functions. From greeting visitors to ensuring the premises are secure, you'll be a versatile team player
  
• When incidents arise, make decisive decisions. Your calm demeanor under pressure will set the tone for safety
  
• Take initiative. Be proactive in your duties, anticipating security needs and addressing them promptly
  
• Reporting/escalating any service failures or incidents to the SSM and client if required
  
• Liaise with service partners where required - sub-contractors and agencies
  
• Actively use the ECO ONLINE system to report positive interventions, near misses and accidents.
  
• Work collaboratively with other teams (cleaning, FOH, engineering) to deliver seamless services.
  

To succeed in this role you will also need:

• An SIA Door Supervisor or Security Guarding licence (essential)
• Computer literacy
• Good written and verbal communication
• Previous experience is essential at least 1 year of experience in a corporate security environment, ideally with FOH/reception
  
• Training or certification in conflict resolution
  
• A client-centric approach with a focus on delivering exceptional service. Prior experience in customer-facing roles
  
• Strong organizational skills for incident reporting and record-keeping. Familiarity with security-related paperwork and documentation
  
• Provide a full 5-year work/education history with addresses and landline contact details
  

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme 'OCS Stars'- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

---

Job tags

---

---

Salary

£13.5 per hour