Community Navigator

Location

Hackney, Greater London | United Kingdom

Job description

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Hackney for a Community Navigator.

You will be responsible for the delivery of individual positive, outcome-focused support packages to customers; and ensuring that the support service promotes empowerment and independence to customers within their own homes.

This is a full time, temporary role initially until Aug 2024 and offers a rate of pay of £15.24.

External meeting and travel around E2 is required.

Main Duties:

• Provide housing-related support services to customers in a community setting, which may include their own homes.
• Support customers with day-to-day tenancy issues, payment of rent and liaising with landlords.
• Undertake referrals and assessments of potential customers, working with them to identify the most appropriate housing solutions for their needs.
• Provide practice support and information to customers when entering the service and throughout their involvement with the service.
• Maintain an accurate and timely record of all activities including the maintenance of an online support planning database.

Essential Requirements:

• Experience of working with vulnerable customer groups.
• Experience of delivering structured, person-centred support in either housing or social care.
• Demonstrable IT skills, including basic proficiency in Microsoft Office (Word and Excel), as well as the willingness the learn specific IT systems.

Role is subject to Enhanced DBS check.

If you would like to be considered for this position and have the relevant experience, then please send your CV to [email protected]

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a “Refer A Friend” bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Housing is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

Recruitment Team

Job tags

Salary

£15.24 per hour