Clarion Housing Group Limited
Location
Leatherhead, Surrey | United Kingdom
Job description
We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.
What you'll be doing
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
What you'll need
We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
What you can expect from us
Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-
Other perks:
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.
Closing Date: Monday 11th March 2024 at midnight.
For further details on this vacancy and to download the role profile please visit our website or click 'apply'.
This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position.
Applicants must be able to travel across the region as required.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
About Clarion Housing Group
Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own.
Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country.
We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.
Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Job tags
Salary
£33.6k - £39.11k per annum
