Partnership Director

Location

Remote | United Kingdom

Job description

About us

SMG is an award-winning network of specialist commerce agencies - Threefold, Capture and our tech led agency, Plan-Apps. At SMG, our people are at the heart of everything we do and we are proud to provide opportunities for career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment.

We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.

Across the group, we have a shared mission to lead connected commerce marketing.

Read a summary of what each of our agencies do here!

The role

We are looking for a Partnership Director to lead our newest retail partnership with Asda, reporting directly to the Managing Director. You’ll have accountability for leading the Asda account and will be responsible for setting and delivering the commercial targets. To be successful in this role you will be able to lead and work with the team to build engaging commerce media campaigns that deliver against both our vision and the brands’ objectives. You will build and manage relationships with senior stakeholders both within the SMG business and our retail partners.

This role will require a presence in our partners head office at least 2 days per week, which is based in Leeds and just a 5-minute walk from the train station. 

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:

Business leadership: You’ll develop the strategy and budgets for approval by our leadership team, defining the detailed roadmap that enables the delivery of the strategy for the account. 

Commercial leadership: You’ll be responsible for the commercial management of the account, ensuring that a clear plan is in place to support the team in delivering against the internal and external targets. You’ll build and manage the P&L for your accounts and will be responsible for the delivery of brand investment, margin and profit targets.

Team management: You’ll lead a very talented team of direct reports, who will range in level from Senior Manager through to Client Director. This will be all-encompassing, including mapping & executing  training to fill knowledge or skills gaps and taking accountability to drive forward Best Companies results. You will need to continually assess your direct reports performance but equally their respective teams and structure as well as resource levels in line with demands of the business. 

Partner management: You’ll support the team in building outstanding relationships with our partners, being ultimately responsible for delivering a great client service and ensuring continued positive engagement. You will hold full responsibility of the partnership roadmap, building new media capabilities that leverage retailer first data and new technologies that move us from the old world of 'shopper marketing' to the new world of 'connected commerce media’. 

Client management: You’ll support the team in building best in class relationships with our clients, being ultimately responsible for delivering a great client service that closes business and secures repeat business. You need to be able to always land a solution that delivers for both our retail partner and our branded clients, navigating your way through potentially complex situations and managing relationships with several senior stakeholders. 

Campaign creation: You’ll be responsible for ensuring fantastic quality of output from your account team, building, and reviewing exciting campaigns that embody our proposition of creative thinking and precision planning whilst also delivering great results for our partner and clients.

Campaign analysis: We have an in-house insight team who will evaluate every campaign we deliver via our proprietary software Plan-Apps. You will be responsible for ensuring the team are delivering these results to our clients in a timely manner whilst also taking learnings forward to inform future campaigns. You should be experienced in leading discussions on evaluation metrics including ROI, sales uplift and impressions.

Cross-team collaboration and communication: Your team will work alongside a number of others in the business. It will be your responsibility to ensure that you work collaboratively with your counterparts in other business areas, ensuring effective communication and that the team operates smoothly as one unit.

Contribution to organisational projects:Whether it’s leading our training and development efforts, managing our PR and marketing agenda, or helping us find the next generation of talent for our business, our expectation is that you’ll get stuck in and help us to build an outstanding business.

What you'll need to have / be

We are looking for an experienced hire who can demonstrate clear industry knowledge and expertise. We are seeking someone with significant client facing, commercial and business leadership experience, likely from a marketing, sales or media background. Previous experience in planning and executing commerce media campaigns could be an advantage.

Specifically, you must be able to demonstrate:

Coaching and development of a high performing and sizeable team.

A proven track record in delivering business growth in a fast-paced, challenging environment.

Significant experience in a client or customer facing role.

Strong commercial acumen, able to work seamlessly with data & financial reporting.

Flawless attitude at all times in all environments, with a strong will to succeed.

The ability to work with multiple senior stakeholders to deliver best in class client service, at all times.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

The best bits

Here at SMG we are dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

The process

We will invite you to a first interview which we try to keep relatively informal, so it gives you the opportunity to share your authentic self. The hiring team will be looking to understand more about your experience and why you're interested in working with us.

There will be a second interview which will last a little longer, and involve some form of task to showcase your ability to do the role.

We then invite you to a meet & greet which is an opportunity for you to meet the team you'll be joining and ask them questions about the role and wider business.

🌟 Helping you shine 🌟

We are committed to helping you shine and show your full potential by making any changes you might need throughout your application. If you need an alternative way of applying for this role, support with understanding the role and its requirements, changes to be made to the way we hold our interviews, or anything else, then please reach out to us. You can either let us know on your application form or contact the people team to discuss how we can help on [email protected].

🤝 SMG are proud to be an equal opportunities employer 🤝 

We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. More information on what we are doing can be found here.

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