Location
Shropshire | United Kingdom
Job description
At Home Instead, happiness and genuinely feeling valued and supported, for both our Clients and our Care Professionals is why we are different. Supporting Clients throughout the South Telford and surrounding area . Home Instead, Telford was established in 2010 by Jason and Jenny because they had a desire to make a difference to people in a positive way - that fills them with pride.
Branching out to South Telford area in 2022 they are still very passionate about providing not only the very best care for their clients while also ensuring that their working environment and culture is one where every member of staff is appreciated; a happy carer provides excellent care naturally.
Due to further growth and development within the team, we are now seeking a dedicated individual to join our team as a Field Support .
Job Description
- Reflect the core values of Home Instead franchise
- Contribute to a positive living environment to enhance a client’s quality of life
- Document daily activities and report any significant changes in a client’s needs or living conditions
- Maintain regular communication with line manager and office staff
- Support the office team with the training and mentoring of new and existing care professionals
- Participate in company sponsored training and social events including Care Professional meetings
- Report hours according to office policy & communicate changes in availability in a timely manner
- Participate in PEAQ engagement Survey
- Document client information in Client and Life Journal
- May require you to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle
- Perform other reasonable duties as assigned
- To support the office team with the training of new care professionals as required
- To deliver effective training as required by the company
- To support care professionals in the community
- To conduct support visits pertaining to manual handling assessments as required by the company
- To hold effective communication with the office team and your line manager
- To conduct client and care professional introductions as directed
Qualifications
- Ability to treat and care for clients and their property with dignity and respect
- Ability to adapt to various living environments and locations
- Ability to listen, communicate clearly and build relationships with clients and their families in a friendly and pleasant manner
- Willingness to work and communicate professionally with Home Instead office teams and other social and health care professionals
- Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice
- Willing to seek guidance when needed and follow instructions
- Excellent timekeeper who is organised and reliable
- Ability to adapt to change quickly and make common sense decisions at short notice
- This role will require you to obtain an Enhanced Disclosure from the relevant body
- Class 1 business insurance (if using own car for business purposes)
- To hold an NVQ level 2/3 in health and social care
- Hold a valid Driving Licence to drive in the UK and access to a safe working vehicle.
Additional Information
Benefits:
- Competitive Salary
- Pension Scheme
- BHSF Health program
- Benefits and discounts program
- Employee Assistance Programmes
- Paid training and ongoing training and development opportunities.
- Store Discounts
- Refer a Friend Scheme
- Reimbursement of a Blue Light Card membership
- Company Events
- And so much more!
Right to work in the UK will need to be established as part of the recruitment process.
If you want to work for a business that makes a real difference to someone’s life and be a pivotal part of our team, we would love to hear from you!
Call the office on 01952 913219 and take those first steps on your journey as a Home Instead Care Professional or apply online and someone will be in touch.
Job tags
Salary
