Senior GC&E Sales Executive

Location

London, Essex | United Kingdom

Job description

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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Guest Experience Day 1 night stay with breakfast per year
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Parking - £2 per day at Red Car Park
• Modern and inclusive Team Member’s areas

A Senior Groups, Conference and Events (GC&E) Sales Executive will assist the GC&E Sales Manager to lead a Sales Team that maximises revenue opportunities through proactive selling and commercial management sales techniques.

What will I be doing?

As Senior GC&E Sales Executive, you will assist the GC&E Sales Manager to lead a Sales Team that maximises revenue opportunities through proactive selling and commercial management sales techniques. The Senior GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Senior GC&E Sales Executive will perform the following tasks to the highest standards:

• Work with the GC&E Sales Team to drive sales activities and develop future and repeat business through proactive selling and commercial management sales techniques
• Assist the GC&E Sales Manager in managing the Team to achieve business objectives
• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Senior GC&E Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards

It would be advantageous but not essential in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated supervisory experience
• Demonstrated previous experience working in the Conference and Events function
• Knowledge of the hotel property management systems

Want to know more about this job?

Contact Tony directly in our Recruitment Team on [email protected]

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. 
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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