Location
Oxfordshire | United Kingdom
Job description
Job Description
Salesforce Administrator
Location: Hybrid with very occasional travel to Oxfordshire
Salary: £45,000 (dependant on experience)
Are you an experienced Salesforce Administrator with a passion for optimising customer relationship management? Do you thrive in configuring and maintaining Salesforce Marketing Cloud modules while excelling in Salesforce Core functionalities?
We are actively seeking a skilled Salesforce Administrator to join our client and play a pivotal role in driving the effectiveness of their CRM system.
Key Responsibilities:
- Expertise in Salesforce Marketing Cloud:Utilise your proficiency in Salesforce Marketing Cloud to create, set up, and enhance marketing automation workflows. Guarantee smooth integration with Salesforce Core, ensuring a holistic approach to customer relationship management.
- Salesforce Core Management: Take the lead in configuring, customizing, and maintaining Salesforce Core functionalities. Streamline processes, enhance user experience, and contribute to the overall efficiency of our CRM system.
- System Configuration and Optimisation: Collaborate with cross-functional teams to understand business requirements and translate them into effective system configurations. Continuously optimise Salesforce to align with evolving business needs.
- Data Management: Implement best practices for data integrity, cleanliness, and security within Salesforce. Execute regular data audits and maintenance processes to ensure the accuracy of customer information.
- User Training and Support: Provide training and support to Salesforce users, ensuring they maximise the platform's capabilities. Address user inquiries, troubleshoot issues, and contribute to ongoing user proficiency.
- Integration Management: Work on integrating Salesforce with other business systems as needed. Ensure smooth data flow and interoperability between Salesforce and other platforms.
Qualifications and Experience:
- Proven experience as a Salesforce Administrator with a focus on Salesforce Marketing Cloud and Salesforce Core.
- In-depth knowledge of Salesforce Marketing Cloud modules, including Journey Builder, Email Studio, and Automation Studio.
- Proficient in Salesforce Core functionalities, with a track record of successful configuration and customisation.
- Salesforce Administrator Certification is highly desirable.
- Strong understanding of CRM best practices, data management, and system integration.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
If you are a Salesforce Administrator with a passion for optimising CRM systems, specifically experienced in both Salesforce Marketing Cloud and Salesforce Core, we invite you to apply. Join our client in this exciting opportunity to contribute to the growth and success of their organisation.
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