Electronics Engineer - Technical Support
Atlas Copco Airpower N.V.
Location
Eastbourne, East Sussex | United Kingdom
Job description
Electronics Engineer - Technical Support
- Investigate issues with internal production, inter-site return and field returned products, producing 8D reports where required.
- Propose, obtain agreement and implement Copy Exact changes as required to ensure no customer non-conformities or interruptions to E-Part manufacturing.
- Ensuring all current information is handed over smoothly and H&S issues highlighted, when handing over to the escalations team.
- Carry out and report on evaluation and compliance testing to EN Standards (e.g. EMC and Electrical Safety) for new and existing products.
- Resolve Customer, Sales and Service Teams’ product application enquiries and issues, providing final level support via escalation to Technical specialists when required.
- Build prototype test and measurement equipment as required.
To succeed, you will need
- Electrical and Electronic Engineering degree or equivalent. HNC/HND may also qualify.
- Strong working knowledge in a similar role with exposure to a broad range of digital and analogue circuit types – small signal to power electronics. [minimum of three years’ experience in a similar role]
- Electronic engineering background, including knowledge of circuit diagrams and the ability to identify the function of various types of analogue and digital circuit components; some design experience advantageous.
- Be able to fault find down to component level and determine the root cause for failure/damage in the associated circuit. Be able to propose solutions to problems discovered including circuit design changes where required.
- Producing reports on the findings to feed back to customers or the technology team. Experience in producing 8D reports advantageous.
- Able to support key customers through:
- Difficult investigations or problems.
- Agreeing realistic and effective actions with customers.
- Provide ongoing support to products with regards to component obsolescence and product compliance.
- Understanding of product compliance desirable; ideally product safety, environmental legislation and NRTL approvals.
- Some experience in EMC related failure modes and solutions.
- Broad electronics knowledge including microcontrollers, embedded software, digital and analogue circuits, serial communications, power electronics, switch mode power supplies.
- Competent to work on high voltage single phase and 3-phase circuits.
In return, we offer you
What we offer
- We are a friendly team with a family feel, where people support each other, and you will be welcomed with a smile as you move around the site.
- Our managers are dedicated to developing and supporting their teams, putting in place personal development plans to help you meet your personal goals. As part of the Atlas Copco Group, you have access to a world of opportunities with our internal development openings and an environment where individuals are empowered to act. Our mission in to be sustainable and profitable, delivering efficient production and reliable products. With a vision to be first in mind, first in choice to our customers.
- Benefits include:
- Pension with an employer contribution up to 8%
- Annual bonus starting at 7.5%
- Relocation package if applicable
- Health Cash plan, worth up to £860 per year
- Subsidised canteen
- Cycle to work scheme
- Valued recognition programme, earning gifts, vouchers, and long service awards
- 33 days holiday per year (inclusive of bank holidays)
- Wellbeing programme supporting, physical health, mental wellbeing, social connectedness, and sense of purpose
- Running club
- Fitness app, with stream-able classes
- Free fruit
Perceptron GmbH is a manufacturer of non-contact, laser-based measurement technology for industrial applications. Automotive and manufacturing companies around the world rely on Perceptron's measurement solutions to manage their complex manufacturing processes, improve quality, shorten time-to-market, reduce overall production costs and ultimately increase productivity. For more information, visit .
Perceptron is part of Atlas Copco and is part of the Machine Vision Solutions business area within Atlas Copco's Industrial Technique division. Atlas Copco, a company founded in 1873 and headquartered in Stockholm, Sweden, has customers in more than 180 countries and employs 39,000 people.
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