---

---

Location

Cardiff | United Kingdom

---

Job description

Who we are:
AerSale® is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale®, AerTrak® and AerAware).
For more information, visit us at .

Job Summary:

Responsible for performing administrative tasks that support sales to include administering the repair of all parts in a cost efficient and timely manner.

Essential Duties and Responsibilities:

• Provide and maintain exceptional customer service with external and internal customers
• Research parts identified for repair and/or purchase of sold items, e.g., repair price, turn time, etc.
• Monitor repair order process to ensure orders are processed efficiently and accurately
• Provide support/assistance to sales staff by tracking, investigating and reporting sales/repair information / gather current market
• Responsible for quality control of vendor certifications and quality surveys to ensure AerSale continued compliance with FAA regulations
• Review Serviceable (SV) and Overhaul (OH) parts and verity FAA guidelines for 8130 and teardown reports
• Research Return Material Authorizations (RMAs) requests and ensure proper credit is applied
• Act as a point of contact for customer inquiries regarding warranties and RMAs
• Generate daily reports as required
• Request warranty for parts returned by customer to ensure warranty repair is fulfilled
• Perform other duties as required

Education and Expereince:

• High school diploma or equivalent, some college preferred
• Two years of general office experience

Skills and Abilities:

• Must have strong customer service skills with aviation customer service experience preferred
• Knowledge of the aviation suppliers association
• Must be able to handle multiple priorities at the same time and the ability to follow through on all assigned tasks
• Demonstrated ability to use sound judgment and discretion in dealing with customers, vendors and co-workers
• Strong human relations, communication, and telephone etiquette skills
• Knowledge of Microsoft Office Suite, including but not limited to Word, Excel, Outlook and internet
• Ability to work independently and in a team environment
• Must be able to learn company systems 

Physical Requirements:

• Normal amount of sitting and walking to move around an office environment
• May be required to lift up to 10lbs.
• Hours may vary due to organizational needs

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

#J-18808-Ljbffr

---

Job tags

---

---

Salary