Furniture Village
Location
Guildford, Surrey | United Kingdom
Job description
Guildford, Surrey,
Permanent
£27000.00 to £29700.00
DISTRIBUTION ASSISTANT
Raise your hand if you:
Want to be part of a high energy team that works together and wins together
Are meticulously organised, efficient and flexible
Have instant rapport with customers and suppliers
Confidently follow operational best practice
Want to earn £27,000 plus bonus plus a host of industry leading perks
Want to learn more? Great!
Furniture Village is a family business through and through. In the words of our founder and CEO Peter Harrison: “we employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 55 stores on the map with more to come.
We source beautiful furniture from across the globe – handmade mattresses from Yorkshire, bespoke marble tables from Italy, precision engineered wardrobes from Germany – and we deliver them with love. Always, always putting the customer first.
What drives our success? Our people. The heartbeat of our business. We offer incredible opportunities for progression, fast tracking promotions and celebrating success.
A little more about the role
As a key team player, you will:
Support the customer fulfilment function by administering all warehouse and distribution activities
Be the voice of the brand, liaising with customers to arrange deliveries and supporting with queries
Deal with customer service issues promptly and sympathetically
Manage all supplier deliveries and returns
Accurately process balance payments
Act on any delivery incident reports
Comply with all health and safety and GDPR procedures
Do you have these qualities?
Genuine empathy and willingness to help
Commitment and tenacity, owning issues and seeing them through to completion
Punctuality, professionalism and pragmatism
Confidence in problem solving
A love of detail
Accountability, holding high standards for yourself, your team and the business
A true team player, one who loves to have fun and get the job done
In return, we’ll reward you with:
Competitive package: £27,000 plus bonus
Bestin-class perks:pension scheme, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox and staff discount
Excellence as standard:we do things the right way, not the easy way
A culture of rewards: generous bonus structure
Real progression opportunities:we set you up for success and we love to fasttrack promotions
Awardwinning business: the UK’s leading independent furniture retailer, voted an Outstanding Place to Work and the SupremeChampion FamilyBusiness of the Year
Want to be part of a Great British success story?
As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Apply now for the next leap in your career and let’s talk. Together we can do wonderful things.
Job tags
Salary
£27k - £29.7k per annum
