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Location

Walsall, West Midlands | United Kingdom

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Job description

Property Administrator / Property Assistant

A leading property investment organisation based within the Midlands that specializes in the investment and development of commercial properties. The company is growing rapidly and is looking to appoint a Property Administrator.

Role Overview:

The Tenant & Property Administration team is responsible for ensuring an excellent standard of
customer service and support to the Company’s tenants, ensuring a prompt, courteous and
professional response at all times. The Property Administrator will be office-based, although there
may be the need to undertake site visits on occasion.

The purpose of the role is to:

- Undertake a variety of administrative duties to assist the Asset Management and the Estates Management team.
- To liaise with tenants, suppliers and any other callers to the business.
- To carry out all duties in a professional manner and to adhere to procedures, polices and guidelines at all times.

Main Duties:

- Develop an understanding of the Property Management System (Qube) and using it to be able to maintain the tenant/property database, ensuring that all updates are made in an accurate and timely manner.
- Produce ad hoc invoices / credit notes and statements.
- Generate service charge documentation and letters for tenants.
- Monitor key tenancy event dates and generate any necessary documentation.
- Interrogate the system to provide information for tenant enquiries / internal reporting.
- Make appropriate arrangements to ensure smooth handover of properties to new, and from vacating, tenants ensuring that meter readings are taken when necessary and details provided to Accounts team.
- Liaise with the Estates Management team to ensure that tenant concerns (including maintenance and repair issues) are investigated promptly and acted upon.
- Liaise with the Estates Management team to ensure that statutory checks and inspections are booked and undertaken in a timely manner.
- Liaise with the Estates Management team to ensure that risk assessments are reviewed at least annually and any corrective action carried out.
- Ensure that insurance details for contractors and suppliers are regularly checked and copies of documentation held on file for inspection.
- Assessment and Method Statements from contractors and / or suppliers in advance of the commencement of any estate works.
- Liaise with local authority ratings and valuations offices to ensure that business rates are correctly allocated and charged;
- In the case of queries, liaise with utility companies to ensure that charges are correctly allocated and applied.
- Attend and contribute to weekly Estates Management meetings with Property Director

The Candidate:

Applicants should be good communicators, and know how to prioritise tasks, with a background in maintenance, facilities, or property management.

The package:

In return, you will receive a competitive salary and flexibility.
Bonus scheme paid annually in December.

For more information, please contact Lee Tiff:
0121 582 0877
[email protected]

Apply now

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Job tags

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Salary