Thornbury Castle
Location
Thornbury, Gloucestershire | United Kingdom
Job description
Relais & Chateau at Thornbury Castle are seeking a Room Attendant / Housekeeper to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 27 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
About You
Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing and refreshing linen and towels.
Cleaning and tidying our public areas ready for the guests.
Restocking guest room supplies, including linen, amenities, and collaterals.
Engaging with guests where required.
Report any maintenance deficiencies to housekeeping manager.
Cleaning rooms can be physically demanding but you will receive full training and be surrounded by a supportive team.
The Offer
£11.10 per hour
Part time permanent position – 16-20 hours per week worked over 4-5 days including weekends. Hours range 10 am to 3pm
Will include one evening turndown shift per week
An additional share of service charge and tips (paid out every 2 months)
28-day holiday including bank holidays plus a Paid day off on your birthday
Referral program - £250 per new member of staff introduced (based on an offer of a full time contract)
Complimentary stay at the castle after 3 months passed probation period
Training programs via internal & external professionals and access to online training facilities
Staff and Family rates on hotel accommodation and discounts on food and beverage
Recognition programs
Access to online training facilities
Career development programs
Uniform provided and free parking available
Job tags
Salary
